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Thread: Outlook 2002 and IE6
2001-06-14, 08:00 #1EthicsGradientGuest
Outlook 2002 and IE6
I recently encountered and fixed a perplexing problem with Outlook 2002 - namely, that any attempt to read a message resulted in a "Can't open this item" error.
What made it more confusing was the fact that I could open any type of item other than a mail message; tasks, contacts etc all worked just fine.
I repaired Office.
I removed and reinstalled Office.
I ran SFC on my W2K installation.
I reinstalled my security policy (I run under the securews policy).
And then, in a moment of inspiration, I reinstalled IE6.
Obviously the HTML rendering components that are shared across Windows applications had become unstuck. I suspect re-running regsvr32.exe on the appropriate DLL would have done the trick, too.
I'm posting this in the hope of saving someone the day's worth of hair-tearing that I went through :-)