Results 1 to 4 of 4
  1. #1
    4 Star Lounger
    Join Date
    May 2002
    Posts
    410
    Thanks
    1
    Thanked 0 Times in 0 Posts

    remove hidden data tool (word 2002 & 2003)

    I installed removed hidden data tool and receive the following error message when I open 2002 or 2003 Word:

    "An error occurred while trying to launch the Remove Hidden Data tool. Try reinstalling."

    I have uninstalled and reinstalled several times. I don't get the error message in Access, Excel, Outlook, PowerPoint, or Project. Both the operating system (XP Pro) and software have been updated, current as of yesterday. The Macro Security setting is as advised in Knowledge Base #834427.

    It may be due to File/permission? I don

  2. #2
    Plutonium Lounger
    Join Date
    Mar 2002
    Posts
    84,353
    Thanks
    0
    Thanked 29 Times in 29 Posts

    Re: remove hidden data tool (word 2002 & 2003)

    There might be a problem with your Normal.dot. See if the steps in Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word (97/2000),197827>Systematic Approach to Behavioral Problems in Word (97/2000)<!/post> help.

  3. #3
    4 Star Lounger
    Join Date
    May 2002
    Posts
    410
    Thanks
    1
    Thanked 0 Times in 0 Posts

    Re: remove hidden data tool (word 2002 & 2003)

    thanks. I'll step my way through it over the next several days.

  4. #4
    4 Star Lounger
    Join Date
    May 2002
    Posts
    410
    Thanks
    1
    Thanked 0 Times in 0 Posts

    Re: remove hidden data tool (word 2002 & 2003)

    wonderful article. stepped my way through and found the error in the startup folder. Thanks to you and Phil.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •