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  1. #1
    Silver Lounger t8ntlikly's Avatar
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    User Accounts (XP-SP2)

    Whoops!! I had to completely reformat my hard drive and re-install WinXP-SP2. When I was done I inadvertently deleted the user accounts, other than my own. Now when I click on "user accounts" in the control panel I go no where. I need to add another user.
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

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    Plutonium Lounger
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    Re: User Accounts (XP-SP2)

    What do you mean when you say you "...go nowhere..."? Have you checked your WindowsSystem32 folder to see if the <big>nusrmgr.cpl</big> file is present? If it's not, there should be a duplicate copy in WindowsServicePackFilesi386 that was put there when you updated to SP2. If not you might be faced with a repair installation.

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    Silver Lounger t8ntlikly's Avatar
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    Re: User Accounts (XP-SP2)

    Yes the nusrmgr.cpl, is there. When I say I go nowhere, I mean that when I click on the user accounts icon, it does not open.
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

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    Plutonium Lounger
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    Re: User Accounts (XP-SP2)

    Well now, lessee while I grope in the dark here. <img src=/S/grin.gif border=0 alt=grin width=15 height=15> Even if you had accidently changed YOUR account to a Limited User, the User Account screen would open, so how 'bout a test to access the applet from Windows Explorer. Drill down in Explorer to the primary copy (in System32) and double-click it to see if "nothing" happens. If true, how about trying the "backup" (dupe) copy I mentioned, if it's also present to see if that one will open. If not, I'm getting out of my league of experience here because I then would wonder if you accidently changed something in system policies that's preventing your access. I'll be off searching around in there, while we wait to see if a Lounger with more experience in that bucket will chime in.

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    WS Lounge VIP rory's Avatar
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    Re: User Accounts (XP-SP2)

    Al,
    As far as I am aware, using policies would only allow you to disable access to the Control Panel itself, or hide specific icons within it - I don't know of any option to disable specified items while still displaying them.
    Regards,
    Rory

    Microsoft MVP - Excel

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    WS Lounge VIP rory's Avatar
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    Re: User Accounts (XP-SP2)

    This doesn't solve your control panel issue, but you should be able to add new users by right-clicking My Computer and choosing Manage, then selecting the Users and Groups 'folder'.
    Regards,
    Rory

    Microsoft MVP - Excel

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    Plutonium Lounger
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    Re: User Accounts (XP-SP2)

    Thanks Rory, that saves me a little more digging around!

    Hey John, it also occurs to me, since you didn't mention this topic, have you run a good virus scan, and one or more malware detection programs to be sure "something" hasn't snuck in to the woodpile and crippled the User Accounts applet? My last-gasp for breath here is to ask what would happen if you logon with the built-in Administrator account, assuming that's not the way you're already logging on? So far, this is all I can think of.

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    Silver Lounger t8ntlikly's Avatar
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    Re: User Accounts (XP-SP2)

    Ok I tried all of that, and no resolution. I did run a virus scan as well. I tired right clicking (see attachment) and nothing in there looks right to me. I also looked in my TWEAKUI and nothing in there appears out of the ordinary either. I wonder if I can copy the .cpl file from another computer?
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

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    Plutonium Lounger
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    Re: User Accounts (XP-SP2)

    Your graphic is a little blurry from apparent size reduction, but it certainly does look like the Users and Groups subset is completely missing. I'm a bit apprehensive for not wanting to suggest something that would cause destruction on your machine. You didn't specifically say whether you found a duplicate copy of the .CPL file in that i386 directory - is there one in there? I'm hoping that the system data and information the .CPL accesses is in the registry, so it does seem a worthy trial to get a copy of the .CPL file from another SP2 computer and try it. The first thing I would do, maybe fruitlessly, is to RENAME the current file, perhaps change its extension from .CPL to .CCC or something and I don't know if XP will let you do that. This is certainly an experimentation and you'll have to pick and feel your way along. I don't have a spare (test) machine available that I can try to help out with.

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    Silver Lounger t8ntlikly's Avatar
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    Re: User Accounts (XP-SP2)

    Yes there is a duplicate, and I clicked on that one as well to no avail. I think that I am going to go ahead and grab the file off of my lap top and set it in the system32 and see what happens. I too am a little apprehensive about doing that. However given the fact that I just completely reformatted this machine, and that it really didn't take all that long except to do the repartition....... what the heck. I think though that before I do that I may have a little conversation with MS to see if they have any suggestions.
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

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    Plutonium Lounger
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    Re: User Accounts (XP-SP2)

    And that's a dandy idea. By the way, I'm not sure if the file would run properly from its i386 location, so before you put in the one from your laptop, you might want to do the rename and COPY the one from i386 into System32. Of course they could both be corrupt and that might be the problem with XP not "taking care of itself" in this case. Good luck and keep us posted.

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    WS Lounge VIP rory's Avatar
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    Re: User Accounts (XP-SP2)

    What happens if you press Start-Run and enter
    <pre>nusrmgr.cpl</pre>

    then press enter? Anything?
    Also, have you tried doing Start-Run then enter
    <pre>sfc /scannow</pre>

    to see if that helps? Note: you may need your Windows CD.
    Regards,
    Rory

    Microsoft MVP - Excel

  13. #13
    Uranium Lounger
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    Re: User Accounts (XP-SP2)

    Just my <img src=/S/2cents.gif border=0 alt=2cents width=15 height=15> here .... but if I were sittin' at your desk, I'd just reformat the thing and start over. Doing a quick format for an NTFS setup and installing XP shouldn't take more than an hour in total and will resolve this issue. The time you have already spent troubleshooting a new installation that somehow got out of whack and the rest of the time you're gonna spend finding and fixing what is wrong could be better spent reformatting & reinstalling. (IMHO, of course.) Especially if you haven't yet restored any data or installed any programs.
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

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    Re: User Accounts (XP-SP2)

    I agree with Doc, just do another format and clean install. Lord knows what else has gone wrong.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  15. #15
    Silver Lounger t8ntlikly's Avatar
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    Re: User Accounts (XP-SP2)

    Yea I think that I have to agree. It is porbably a smart thing just do another clean install, so I think that that is what I will do.
    Thanks to all that tried here.
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

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