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  1. #1
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    Error number: 0x8DDD0001 (XP Pro SP2)

    I can't access Windows Update. I keep getting to a page with Error number: 0x8DDD0001. Here is the message:

    ----------------------------------

    To continue, you must first add this website to your trusted sites in Internet Explorer.

    The site cannot determine which updates apply to your computer or display those updates unless you change your security setings to allow ActiveX controls and active scripting. The best way to do this without lowering your security settings is to make this site a trusted website. Your security settings will continue to block potentially harmful ActiveX controls and scripting from other sites but you will be able to get updates.

    To make this site a trusted website:

    In Internet Explorer, click Tools, and then click Internet Options.
    On the Security tab, click the Trusted Sites icon.
    Click Sites and under Add this website to the zone, copy and paste these website addresses.
    You can only add one address at a time and you must click Add after each one:

    http://*.update.microsoft.com
    https://*.update.microsoft.com
    http://download.windowsupdate.com

    Note: The asterisks and different addresses allow your computer to work with the site, no matter how you try to access it from your computer or the Web.

    ----------------------------------

    The sites mentioned are already in the Trusted Zone. Has anyone experienced this problem. Is there a way to resolve it. Thanks,

    Chris (Hunt)

  2. #2
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    Re: Error number: 0x8DDD0001 (XP Pro SP2)

    Chris,

    This page Windows Update Checklist has quite a number of troubleshooting steps to try.

    Joe
    Joe

  3. #3
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    Re: Error number: 0x8DDD0001 (XP Pro SP2)

    Thanks Joe,

    I also posted to the GRC Discussions spyware list and received an answer that worked for me. I'll post it below in case anyone else encounters the same problem. The solution was basically to change the security settings in Internet Explorer but I followed the whole advice as I think the more locked down Internet Explorer is - the better.

    Best wishes,

    Chris

    ----------------------------------

    Hi Chris,

    I posted this in alt.privacy.spyware a while back:

    Had the same problem (with Windows update) until I learned how to use MS IE with WinXP. I usually use Firefox or Netscape 7.2 (not 8).

    1) Download Enough Is Enough! and IE-SPYAD from Eric Howes' (note that that is Howes', and not Howe's as it is so often incorrectly posted.) Web Site:

    https://netfiles.uiuc.edu/ehowes/www/resource6.htm

    https://netfiles.uiuc.edu/ehowes/www...ce.htm#IESPYAD

    2) Install Enough Is Enough! and IE-SPYAD. Pay attention to Eric's note on not using the 16-bit app Choice.com, particularly if you have or have ever had any Symantec (I'll be nice here) software on your system.

    3) Right click your IE icon (or go to Control Panel, Internet Options). Set the IE Startup/Home Page to a Microsoft site like:

    http://"]http://update.microsoft.com/windowsupdate/...=en-us">http:// http://update.microsoft.com/windowsupdate/...t.aspx?ln=en-us[/url]

    4) Start IE. Under Tools ... Options, Security Tab, click the Default Level button. This will enable ActiveX and a whole bunch of other unsecure crap. If you get any malware from MS, call Bill Gates. ;-)

    5) Download whatever you want. You should no longer keep getting the annoying 'Validation Required' page.

    6) Close IE.

    7) Rerun Enough is Enough!

    Your MS IE should now be locked down until the next time that you absolutely, positively have to use it.

    Good Luck,
    Ron <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

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