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Thread: Zoom (2003/XP)

  1. #1
    3 Star Lounger
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    Zoom (2003/XP)

    I have a request from a faculty member who cannot change his view. He said it is stuck at 59%. Nothing we try allows him to change it. I had him open his normal.dot which is also 59%. We try to change the view by clicking on view, zoom, zoom to and clicking on 100%. He clicks on ok and it is still stuck at 59%.

    Any suggestions?

  2. #2
    Plutonium Lounger
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    Re: Zoom (2003/XP)

    Let him check out Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word (97/2000),197827>Systematic Approach to Behavioral Problems in Word (97/2000)<!/post>.

  3. #3
    Bronze Lounger IanWilson's Avatar
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    Re: Zoom (2003/XP)

    We had an issue with my son's Word where the zoom didn't change and we cured it by running Detect and Repair from the Help menu.

    Ian

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    Re: Zoom (2003/XP)

    Detect and repair did not help. He is going to reinstall office.

    thank you

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    Super Moderator jscher2000's Avatar
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    Re: Zoom (2003/XP)

    Could it be a corrupted data key? Actually, I think the zoom setting is supposed to be saved in each document. Hmmm... very strange.

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