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  1. #1
    3 Star Lounger
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    Add/Remove programs - Copy Utility (XP Home SP2)

    Im having problems with an Epson scanner (Epson Smart Panel disappeared) and have to remove various Epson bits using add/remove programs ( this from Epson support ) then running a downloaded patch from Epson that clears up left overs from the registry, before re -installing the original software.

    1. Unplug the USB cable from the unit.

    2. Remove the following items from Add/Remove Programs (Start/ Control panel/ Add-remove programs)
    Epson Copy Utility
    Epson Twain
    Epson Photoprint
    Epson Smart Panel
    Arcsoft PhotoImpression
    Epson Scanner reference guide
    Scan to Web

    3. Download a patch for Smart Panel 2.0 from the

    http://www.newsoftinc.com/nai/Epson/.../DelReg2.0.exe

    Uncompress the patch and double click to install it. The program will remove all smart panel data from system registry

    4. Reboot the system. You have to disconnect from the internet and close all running programs to avoid any conflict. This includes virus protection, screen savers, and other software that may be running in the background.

    5. Insert the original disc and then reinstall the following software. (choose

  2. #2
    Platinum Lounger
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    Re: Add/Remove programs - Copy Utility (XP Home SP

    The size figure given for any program in Add/Remove Programs is one of:<UL><LI>correct <LI>slightly wrong <LI>wildly inaccurate[/list]Take your pick!

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  3. #3
    Uranium Lounger viking33's Avatar
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    Re: Add/Remove programs - Copy Utility (XP Home SP2)

    Jeff,
    Go ahead and remove "copy utility". whatever the size mentioned.
    BOB
    http://lounge.windowssecrets.com/S/flags/USA.gif http://lounge.windowssecrets.com/S/f...sachusetts.gif


    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  4. #4
    3 Star Lounger
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    Re: Add/Remove programs - Copy Utility (XP Home SP2)

    OK. All went well and scanner Smart Panel installed and running (so far as i can tell!) Thanks for the reply it just gives that bit of confidence when you're unsure ....to hear from someone here.

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