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  1. #1
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    Limited or no connectivity issue on wireless netwo

    Suddenly, I find I can't connect with the wireless network that we'd been using. It is a network for our condo development's business office and environs and we had discovered the laptop (Toshiba with mobile technology) automatically connected whenever we turned it on. We were using it for all our Internet and email. Today, however, the wireless network - although its signal strength was 'excellent' - had "limited or no connectivity". Tried "repair" via Microsoft window. Its message was "can't renew IP address". Spent over an hour with 2 Toshiba help techs who tried all sorts of things (including removing Norton AntiVirus and ConfigFree and returning to earlier restore points when it had been working), none of which made any difference.

    Wireless is completely new to me. Used it for the first time only months ago, when I discovered I could connect via hotels' wireless networks while on the road. The network that is in this area that was working for me is called BWA711. I can connect with the laptop if I take it to the business office, but it doesn't use the BWA711 network; it uses one called Linksys. Not sure if any of that matters, but it seems as if the problem is not with our computer since it can use the business office's network just fine.

    Hope Woody's can help me with this one. I realize it is far removed from Microsoft issues!! Will have to wait until tomorrow to check for replies as this office shuts down in a few minutes and I'll lose an Internet connection.

  2. #2
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    Re: Limited or no connectivity issue on wireless netwo

    Do you know if this wireless network is still working for other people?

    The error could be caused by a faulty DHCP server on the network, failing to give you an IP address. I have also seen similar symptoms caused by an invalid WEP key, I have never understood why this shows good connectivity but no IP connection but I have seen it with my own eyes!

    StuartR

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    Re: Limited or no connectivity issue on wireless netwo

    <hr>"BWA711 network; it uses one called Linksys"<hr>
    If the office is using Linksys, then that is the one you should be using. The BWA711 belongs to someone else. You may have been stealing the bandwidth.

    If you are NOT authorized to use this network (BWA711), they may have found out and have changed the access.
    Your IP address may have been blocked.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  4. #4
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    Re: Limited or no connectivity issue on wireless netwo

    Aha! Maybe that is what happened. We never signed up or anything. On the day I first set up the laptop, suddenly it had wireless connectivity and I assumed it was because our physical location was so close to the business office. I did tell the business office that we could access their wireless and they were fine with that.

    So what you mean is that the very strong BW711 signal is someone else's, not the business office's and that the owners did something to make it impossible for me to use their network once they discovered that I was? Darn. Guess it was too good to be true.

    Next question: we cancelled the cable Internet our landlord offered us once we discovered the wireless connection. How do we get a legitimate wireless or is it as expensive as cable (which seems awfully high after having been on dial up so long)? Or can you direct me to a source for this information, please.

    Thanks for taking the time to straighten me out on this.

    Linda

    PS Stuart, I know the office has no problems but as yet don't know anybody else in this complex to ask! If I find someone, I will ask, and see what they are using, i.e., BW711 or Linksys. Thanks.

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    Re: Limited or no connectivity issue on wireless netwo

    I know of NO company that provides wireless other than some of the cell phone companies. Most "wireless" connections are provided in a building of some sort, as the range is NOT good.
    I think Verizon is advertising a "Wireless Broadband" but it is in a limited areas at this time. But I think you will find that it will cost as much or more than a cable connection, see attachment.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  6. #6
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    Re: Limited or no connectivity issue on wireless netwo

    Hi Dave,

    Thank you so much for the information. We've tried carrying our laptop around with us, starting at the business office and the blasted signal dissipates by the time it gets to our place. Just barely, but enough to make it unusable. Will see if the building here can let us onto their network and, if not, make the decision to rehook up to the cable connection or put in a landline and go with good ol' dial up - even though we're hoping to be in this location only 6 months. You were right: the wireless is even more expensive (by a few dollars) than the cable.

    Really appreciate all your help. You saved me hours of time, not to mention frustration! Now if I'd only thought to come here before I called Toshiba!! (although I'm not complaining: they did spend a lot of time with me; they just never suggested your solution - and I certainly was NOT going to use their standard "work around when all else fails" - strip the hard drive and reload everything!!)

    With appreciation,

    Linda

  7. #7
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    Re: Limited or no connectivity issue on wireless n

    You might try seeing if you can fit the office wireless router with an improved aerial, one of whose poles can be pointed in the direction you want? An example, for probably a different manufacturer, is here.

    A further alternative, which would cost more and be more effort, would be to get a higher range router. Here is an extreme version!

    John
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    Ita, esto, quidcumque...

  8. #8
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    Re: Limited or no connectivity issue on wireless n

    Thanks, John. Good suggestions. Not sure the office will go for it as it is a business office for the development and we really have just got the connection by mistake!

    The bigger problem we've discovered over the weekend is that, suddenly again, we are now back on the original network, the BW711 one! And we shouldn't be because it is NOT the development's network. It worries me for both moral (we're stealing someone's network) and security (we only have the MS firewall on this laptop) reasons, but I don't know how to find out whose network it is to ask if we can share it or pay part of the cost. Also, it just starts up when I turn on the laptop and I don't know how to make it NOT start up, but leave it so we can connect to the development's network when we walk over to their office to check email, etc.

    Can anyone here help with these issues? It was a lot simpler when we just had a dial up modem (although a LOT slower!).

    Hopefully,

    Linda

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    Re: Limited or no connectivity issue on wireless n

    This article explains how to connect to or disconnect from a wireless network. Look for the paragraph beginning "To manually disconnect from......". It's the last paragraph in the "Connecting to only a Single Network" section.
    John
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    Re: Limited or no connectivity issue on wireless n

    Thanks, John! Will follow your link now.

    Linda

    PS Great to hear from you again - I remember you from other forums 'cause of your motto re. a mind stretched + the Canadian flag, being from the True North originally!

  11. #11
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    Re: Limited or no connectivity issue on wireless n

    Me again, John. Just checked the article you linked me to. It's perfect and easy to follow and works beautifully! Thank you. It is wonderful to be able to disconnect and not feel "exposed".

    Appreciate your taking the time to hunt this up for me. Thanks a lot.

    Linda

  12. #12
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    Re: Limited or no connectivity issue on wireless n

    Great. Glad it worked out Linda. Now, if you can only find some way to boost the signal from your office <img src=/S/crossfingers.gif border=0 alt=crossfingers width=17 height=16> .
    John
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