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  1. #1
    2 Star Lounger
    Join Date
    Jan 2001
    Yreka, California, USA
    Thanked 0 Times in 0 Posts

    Can't Open Word Error Msg (2000 sr3)

    I have a user who is now getting an error message every time she tries to go into Word, ver. 2000. She get an error, "MS Word for Windows has encountered a problem and needs to close. We are sorry for the inconvenience." The error signature is AppName:windword.exe. App Ver. ModName windword. with same ModVer and Offset: 00395c27. I tried repairing Office, then reinstalling without removing the old, and finally reinastalling after removing the old version, but the error message still comes up every time we try going into Word. I didn't do any cleanup in the registry. Any suggestions on how to get this problems solved are welcome!
    Thanks much, Judy Crawford

  2. #2
    Plutonium Lounger
    Join Date
    Mar 2002
    Thanked 28 Times in 28 Posts

    Re: Can't Open Word Error Msg (2000 sr3)

    See Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word (97/2000),197827>Systematic Approach to Behavioral Problems in Word (97/2000)<!/post>.

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