Results 1 to 6 of 6
  1. #1
    2 Star Lounger
    Join Date
    Jan 2001
    Location
    Arlington, Texas, USA
    Posts
    124
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Email Merge (Word 2000/2003)

    I provide support for a piece of marketing software that uses Word to complete email merging - it creates the database that Word uses to produce the merge. When I get to the Word document (which I have inserted a picture into - jpg) and complete the merge process - the email is sent without the picture included. I have tried this both with Word 2000 and 2003. In 2003 there is choice to send as HTML (not included in 2000), which I have chosen, but it still does not include the jpeg. Is there a setting I am missing. I have tried this with both Novell Groupwise and Outlook Express as the email client. thanks - shihalud

  2. #2
    Plutonium Lounger
    Join Date
    Mar 2002
    Posts
    84,353
    Thanks
    0
    Thanked 29 Times in 29 Posts

    Re: Email Merge (Word 2000/2003)

    I just tried it with Word 2002 and Outlook 2002 (aka XP). A small .jpg picture in the document was sent (and received) without problems, I haven't tested with a large one. What is the file size of the .jpg?

  3. #3
    2 Star Lounger
    Join Date
    Jan 2001
    Location
    Arlington, Texas, USA
    Posts
    124
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Email Merge (Word 2000/2003)

    The one I tried was only 20KB. I am actually running same version of Word, and this machine runs GroupWise for email. I have tried it on a machine using Word 2000 and Outlook Express. Does Word need Outlook to be used to be able to complete this task? Or do you think it is an issue with the setting of the 2 email clients? thanks - shihalud

  4. #4
    Plutonium Lounger
    Join Date
    Mar 2002
    Posts
    84,353
    Thanks
    0
    Thanked 29 Times in 29 Posts

    Re: Email Merge (Word 2000/2003)

    I'm sorry, I have no experience whatsoever with GroupWise and Outlook Express.

  5. #5
    2 Star Lounger
    Join Date
    Jan 2001
    Location
    Arlington, Texas, USA
    Posts
    124
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Email Merge (Word 2000/2003)

    Thanks for your help, so do think my problem is a function of the client and not word?

    Thanks shihalud

  6. #6
    Plutonium Lounger
    Join Date
    Mar 2002
    Posts
    84,353
    Thanks
    0
    Thanked 29 Times in 29 Posts

    Re: Email Merge (Word 2000/2003)

    The only thing I can tell you is that it works OK with Word + Outlook. It might be a problem with the mail client, but I cannot be sure of that.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •