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    Office 97 install problem (Windows 98)

    First post on here folks!

    Been searching through this wonderful forum looking for some specific info. My Mother in Law (no jokes) purchased Microsoft Office 97 Pro to run on her rather elderly, but reliable, PC. It was sealed and appears to be authentic. OS is Windows98.

    I tried the install, but it kept freezing during the main part of the install. Trouble with 'destination, Shared MicrosoftPROOF some kind of .dll.' I did a little reading and realized that I'd need to disable the install of Outlook to stop it trying to install this older version on top of the newer W98 version of Outlook.

    OK. Did a custom install without Outlook but it did the same thing. So I tried the install on another computer with W98 and another...same thing. I had decided the software was a duffer until it installed fine on my own computer. However it runs with XP.

    Are there any other known problems with this install, or is it actually a poor copy that just happens to be tolerated by XP?

    HELP!!

    Jimmy

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    Re: Office 97 install problem (Windows 98)

    Hi Jimmy

    Welcome to the Lounge.

    By any chance was the message anything to do with Kernel32.dll?
    Jerry

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    Re: Office 97 install problem (Windows 98)

    As long as I remember, Office 97 Pro contains very bad written and nasty version of Outlook - Outlook 97. Microsoft released a new version next year, Outlook 98, and encouraged everybody to upgrade (at that time it was free download). In addition, Office 97 had several updates, the latest one was SR-2b.

    Windows 98 (and Windows 98 Second Edition, as well as all other later versions of Windows) did not contain Outlook, but Outlook Express. Despite similar names and functions (both are mail clients), they are two different kind of programs and they could not affect each other installation. However, if any version of Outlook (not Outlook Express) was installed, it makes installation of Outlook 97 impossible.

    Free upgrade version of Outlook 98 is unavailable from Microsoft anymore; but some security patches, including SR-2b, are still available: visit http://office.microsoft.com/en-us/officeup...0224961033.aspx

    -----Later addition--------

    I also remember, that Win98 was not fully y2k-compliant. Just a guess: change the year on computer clock to 1999 (double-clicking the clock in the lower right corner of the desktop) and try to install Office 97 once again. Then change the year back.

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    Re: Office 97 install problem (Windows 98)

    I still install Office97 from time to time for my own testing purposes. There are a number of "esoteric" supplementary tools available that are included with a full install. "SharedMicrosoftProof" sounds like a path that may be in point. May I suggest that, in addition to "cherry-picking out" Outlook 97 (as already recommended) you take the time to also cherry-pick out some of the tools on offer that you reckon your family friend is highly unlikely to ever need. HTH
    Gre

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    Re: Office 97 install problem (Windows 98)

    Thanks guys for the prompt replies!

    It's not a kernel thing. It gives me no indication of what is wrong......it just stops.

    It could be the date though. I'll try that. However, I sort of expect that about a million people have installed this program on W98 and if this was the problem I'm pretty sure a million people would have heard of it! I can find nothing.

    I'll try changing the date, but I'll not be able to try it for a few days. In the meantime...any other theories?

    Thanks again.

    Jimmy

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    Re: Office 97 install problem (Windows 98)

    Unkamunka,

    I tried cherry picking out everything except Word. Still froze.....

    Hmmm.

    Jimmy

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    Re: Office 97 install problem (Windows 98)

    Hi Jimmy

    I have never had this problem as we used to use the Office 97 package upto about months ago(we have made the massive leap of going to O2003...too longer story)

    We had O97 installed an the PC's and due the sluggish problems with the scripting in Outlook 97 where we could not get proper automation, some PC's were installed with the later version of Outlook 98...it is effectively an upgrade of Outlook 97. This is probably where the problem lies as there is "probably" a share on this dll file and it is therefore falling over during install. Do you have a disc with Outlook 98 on it somewhere as I would tend to think it best to uninstall it and then lay Office 97 on the PC and then re-install Outlook 98 where it will be able to make the changes necessary to the paths and links to the right dll files
    Jerry

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    Re: Office 97 install problem (Windows 98)

    Jerry,

    Oh jings!

    Right, getting out of my depth a bit here. What you're saying is that it is possible that this installation of Windows98 may have installed Outlook98. Am I correct in saying that this is not Outlook Express? So when I'm trying to install Office97 it is trying to cover install Outlook97, causing problems! So, when I deselect Outlook for a custom install should this not then work OK?

    Please be patient with me, as I would love to sort this for her.

    Thanks again,

    Jimmy

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    Re: Office 97 install problem (Windows 98)

    Jimmy

    Patience is my middle name <img src=/S/grin.gif border=0 alt=grin width=15 height=15>....well sometimes <img src=/S/evilgrin.gif border=0 alt=evilgrin width=15 height=15>

    Outlook 97/98 are completely different to Outlook Express. OE could be, I suppose, be"Outlook Lite". It is a cut down version.

    Windows 98 will install Outlook Express only. The Office discs can/will instal the full blown version of Outlook(Has Calendars/contact lists/tasks amongst other things)

    I may have over complicated it for you. Outlook 98 is the second version of Microsoft Outlook, introduced in March 1998 as a free download, later maintained as a free upgrade for registered Outlook 97 users and finally withdrawn from web download just before the release of Outlook 2000 in June 1999.



    Will your mother in law need the full functionality of Outlook 98, could she just use Outlook Express? Check with her and see if she is happy with Outlook Express....if not talk her into it and uninstall Outlook 98 and use Outlook Express instead <img src=/S/evilgrin.gif border=0 alt=evilgrin width=15 height=15> Outlook Express can be upgraded from the Microsoft site.
    Jerry

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    Re: Office 97 install problem (Windows 98)

    Jerry,

    She only wants to use Word, Excel and Powerpoint and is not interested in Outlook at all. That is why I deselected it for the custom install. Is it possible that an Outlook98 is lurking somewhere in her machine, ######ing up my install. I would be happy not to have any Outlooks at all.

    Microsoft Works is installed....could that cause a problem?

    Jimmy

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    Re: Office 97 install problem (Windows 98)

    >that an Outlook98 is lurking somewhere in her machine

    Tentatively...yes. Have a look in Control Panel|Add Remove programs and see if it is there.


    >Microsoft Works is installed....could that cause a problem?

    Not my area of strength I am afraid maybe another Lounger could help you on that one. <img src=/S/sorry.gif border=0 alt=sorry width=15 height=15>
    Jerry

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    Re: Office 97 install problem (Windows 98)

    OK, ta!

    I'll try some of these suggestions ASAP.

    In the meantime, I actually suspect that unfortunately have a dicey disk.

    Any more ideas????

    Jimmy

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    Re: Office 97 install problem (Windows 98)

    I'd really like to do that, but how? There is no option during the install....or is there?

    Jimmy

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    Re: Office 97 install problem (Windows 98)

    Personally, now that you're not installing Outlook 97, my own experience tells me that Outlook 98 is a complete red herring. If the error is in the Proof subdirectory and it's choking on Word, try unchecking one/all of the spell-checking/proofing features installed with Word. While it would be help ful have that running with Word, it's not a total deal-breaker.

    addedIf you have had Microsoft Works in there already, it could be tripping over Proofing Tools installed when Microsoft Works was there. Another Avenue you could try is going to something like C:Program FilesSharedMicrosoftProof and simply moving everything that presently is in that folder to (say) a new sub-folder that you create for the purpose just while you're installing Office 97. Then try adding back the files one by one after the install.

    HTH
    Gre

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    Re: Office 97 install problem (Windows 98)

    There definitely is - at least on the disk I have. On a custom install, go down each of the choices in the main box and then press one of the right hand side option buttons (about 2/3 of the way down). That - in most of the cases - brings you to a sub-options menu where you can pick and choose to your heart's content. Before you go there, however, have a look at my supplementary Edit about what may have been left behind by Microsoft Works. Try that one first - just in case - as you may then be able to have your cake and eat it! HTH
    Gre

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