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  1. #1
    5 Star Lounger
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    Accidental synchronization (OL2003 SP1 Standalone)

    When I take my laptop on the road I copy my desktop's .pst file to my laptop. When I open Outlook mail on the laptop it proceeds to download duplicate copies of the last ten days of mail. While downloading the progress message says it is "synchronizing". I am puzzled about what is happening here. Is the laptop unaware of the copied desktop mail and is downloading everything that is still on the mail server (not Exchange)? And exactly what is being synchronized here?
    Thanks for your help.

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Accidental synchronization (OL2003 SP1 Standal

    If you are using a POP mail account, think we discussed a related issue in this thread. And I don't think I have learned very much more since then. <img src=/S/grin.gif border=0 alt=grin width=15 height=15> Here is what I would like you to do. Install the SysInternals program FileMon on your laptop. Start FileMon, then start Outlook and check for new mail. I'm looking for any files that Outlook updates other than the PST file at any point after it starts checking for mail. Recognizing that FileMon is very "verbose," it would help to have nothing else running at the time. Can you see any files that look relevant?

    Added: If you suspect the Registry, you might as well download RegMon while you're at the SysInternals site.

  3. #3
    Uranium Lounger
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    Re: Accidental synchronization (OL2003 SP1 Standalone)

    In cached Exchange server mode with Outlook 2003 a lot of synchronization goes on with a local install, and also with the Offline Folders. If it's not causing you performance problems, I wouldn't be concerned.
    -John ... I float in liquid gardens
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    Re: Accidental synchronization (OL2003 SP1 Standalone)

    I'm not using Exchange.

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    Re: Accidental synchronization (OL2003 SP1 Standal

    Wow, your memory is much better than mine! I had forgotten about that post - thanks for the refresher. I will install Filemon and report back.

  6. #6
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    Re: Accidental synchronization (OL2003 SP1 Standal

    Sorry for the long delay in responding. I tried some experiments (including using FileMon) over the Holidays and finally figured out what Outlook was doing.
    The key parameter is "Leave a copy of messages on the server" in More Settings/Advanced. My desktop was set to 10 days. This setting appears to be saved in the PST file. When I copied that PST to the laptop and connected, Outlook downloaded the last 10 days of mail to the laptop. I then went back to the desktop, changed the Save on Server parameter to one day, closed Outlook, then copied that PST file to the laptop and, voila!, Outlook only downloaded one day's worth of mail to the laptop.

    I am going to try another test when I have some time. I will copy the ten-day PST file to the laptop, disconnect from the Internet, open Outlook, change the parameter to one day, close Outlook, go back on line, reopen Outlook and see if it downloads one day's mail. If it does, that should prove that Server parameter is saved in the PST file. and not in the Registry.

    Thanks for the tip on FileMon. It was very interesting and verbose, as you said.

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