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  1. #1
    3 Star Lounger
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    Using Graphics Causes Computer Freeze (Word 2002)

    I have a user who is inserting clip art into table cells. She can insert about 2 or 3 graphic images and then one of the images disappears or the computer locks up and has to be shut down and restarted causing her to lose the work she has done. She tested this procedure on several desktop computers with the same results. She has a laptop computer that does not behave this way. Where should I start to troubleshoot this problem?
    Judy Jones, Computer Training Specialist
    Manassas, Virginia

  2. #2
    Plutonium Lounger
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    Re: Using Graphics Causes Computer Freeze (Word 2002)

    Do the desktop computers have enough memory?

    She could try Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word (97/2000),197827>Systematic Approach to Behavioral Problems in Word (97/2000)<!/post> to see if an add-in or something like that is the culprit.

  3. #3
    Super Moderator jscher2000's Avatar
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    Re: Using Graphics Causes Computer Freeze (2002)

    She should save after each image. <img src=/S/wink.gif border=0 alt=wink width=15 height=15>

    But more practically, are these being downloaded from the web? It might be safer to try to save them locally first, or download them using PowerPoint and copying them over so that at least Word isn't the program dying.

  4. #4
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    Re: Using Graphics Causes Computer Freeze (Word 2002)

    Is the same problem encountered when she inserts the clip art outside of table cells (and then puts the clip art into the table later)?
    Andrew Lockton, Chrysalis Design, Melbourne Australia

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