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  1. #1
    Star Lounger
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    new mail unable to find contacts (2003/SP 2)

    I recently got a new 'puter, and am trying to get the basics back up and running. Chief among these being Outlook.

    I have installed office, and have pointed Outlook to the old .PST file that I copied over. Everything seemed fine until I went to create a new message. Outlook can not seem to find my contacts (see attached screen print). Yet when I click the 'contacts' button on the bar to the left, all of my old contacts are there. And if I right-click on one of the contacts, I can send them an e-mail no problems.

    So how do I get new mail to find the contacts and distribution lists that the contacts button has no problem finding ?

    Any help or direction you can give in this would be greatly appreciated.

  2. #2
    Gold Lounger Rebel's Avatar
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    Re: new mail unable to find contacts (2003/SP 2)

    Right click on the Contacts folder>properties>Outlook Address Book Tab and check "Show this folder as an e-mail Address Book.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

  3. #3
    Star Lounger
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    Re: new mail unable to find contacts (2003/SP 2)

    And we thank yew fer yer support.

    :-)

    It always seems to be the simple things. Thank you.

  4. #4
    Platinum Lounger
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    Re: new mail unable to find contacts (2003/SP 2)

    John

    I had the same problem with a new user of Office 2003, where there was an Address Book some way down in Public Folders whose contacts could not be viewed; your solution saved me Lots of Time and Hassle, and enables me to retain my status as ICT SuperHero (however undeserved...!). Thanks!

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  5. #5
    Gold Lounger Rebel's Avatar
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    Re: new mail unable to find contacts (2003/SP 2)

    <img src=/S/thumbup.gif border=0 alt=thumbup width=15 height=15>
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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