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  1. #1
    Platinum Lounger
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    Reliability and Service survey

    Although US-specific, people may be interested in PC World's latest survey of hardware Reliability and Service. (It certainly points up the annoyances inherent in splitting up a long article into 15 chunks!)

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  2. #2
    5 Star Lounger
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    Re: Reliability and Service survey

    unfortunately this article doesn't really tell us what to buy, more like what not to buy. which is a good thing really, avoiding MORE frustration than the normal amount you'll have with a regular product.

    overall, its a cool survey, and worth checking out! thanks, John.
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    <big>John</big>

  3. #3
    Super Moderator jscher2000's Avatar
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    Re: Reliability and Service survey

    To avoid the 15-page click click click, try the printable version.

    Added: I agree with the too-long hold times for Dell, but I've had reasonable luck with e-mail support. It might take a few rounds, but I usually get what I need (most recently, a new keyboard for my laptop when the Home key decided to detach itself).

  4. #4
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    Re: Reliability and Service survey

    Who's a clever Jefferson?! Why didn't <big>I</big> think of that?

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  5. #5
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    Re: Reliability and Service survey

    >>when the Home key decided to detach itself).

    Guess it moved out....tough neighborhood? <img src=/S/hmmn.gif border=0 alt=hmmn width=15 height=15>
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