A fellow has a "toolbar" on the left side of his desktop which starts out with "folder options". He is not able to drag and drop files or folders on his desktop. When he tries to do so, his pointer turns into a prohibited sign. But he can use the "toolbar" to copy or move the folder or file. I tried to right click on the tool bar to see if it would show properties or a remove command. No luck. I am attaching a copy of his desktop with the toolbar.