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  1. #1
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    Re: Normal dot & Hyperlink Problems

    On Q1 only.

    You might get this sympton if more than one user were accessing the one Normal.dot:
    .If it's on a user's network drive, and that user were still on Word on another machine
    .If there's a phantom copy of Woird running on that machine (Check the Task Manager to see if there's a Word.exe when Word is not visible)
    Subway Belconnen- home of the Signboard to make you smile. Get (almost) daily updates- follow SubwayBelconnen on Twitter.

  2. #2
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    Normal dot & Hyperlink Problems

    This is a two-part post: One involves the normal.dot becoming read only and the other involving turning off (permanently!) the hyperlink feature in Word which is an annoyance to many users (if they want to insert hyperlink they can use Ctrl+K)
    Q 1: Using WinNT vers 4.0, Word 2000 SR-1. We are customizing our firm & normal.dots to prepare for a rollout of Office2000 (Word, Excel & PowerPoint) to a test group.
    One of the team working on the rollout has been testing the firm & normal dots. Suddenly her normal.dot has become read only. She has always been able to make changes to her normal and save it - now it is not allowed.
    We know that we can do a save as and rename the normal "oldnormal.dot" then get a new one but because we are doing these customizations we would like to understand why this has suddenly occurred - especially if it may affect our rollout of Office 2000.
    Q 2: We turned off the option under Tools, AutoCorrect for "internet and network paths with hyperlinks" - both in our firm and normal.dots (in both AutoFormat as You Type and AutoFormat tabs). We exit Word, reopen and the default is checked, that is, turned on again. Then we thought we'd delete the style 'hyperlink' but the option to do so was greyed out.
    Can anyone help with these problems? We would like to have the appearance of our toolbars and behaviour of Word as close to perfect as possible (or as close as Mr. Gates will allow!)
    <img src=/S/hairout.gif border=0 alt=hairout width=31 height=23>

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    Re: Normal dot & Hyperlink Problems

    On Q2:

    You'll want to turn the hyperlinking off using a line of VBA code in your AutoExec macro. I don't have the syntax at my fingertips, but I know this setting won't "stick" if you click the radio buttons in Tools, Autoformat.

    I recommend you get the book "Writing Word Macros" for tips about making these changes. Pay particular attention to changing the initial state of Word by using AutoExec and AutoNew macro modules.

    I'll post the code for you tomorrow from the office.

    V.

  4. #4
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    Re: Normal dot & Hyperlink Problems

    Thank you! I guess VBA is the only way - as it was not sticking by the usual methods. Thanks very much! for the offer to post the code - appreciate it!

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    Re: Normal dot & Hyperlink Problems

    Geoff:
    Bingo! "Couldn't see the forest for the trees" as the saying goes. I had made changes on the test machine & forwarded the normal & firm dots to her! I'll post back tomorrow to let you know the results.

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    Re: Normal dot & Hyperlink Problems

    P,

    In your Afterexec module in Normal.dot, use something like this. You should already have some of these options set and note the line referring to Hyperlinks:False --

    Set adoc = NormalTemplate.OpenAsDocument
    With adoc
    'Tools, AutoCorrect, Autoformat As you Type Options
    With Options
    .AutoFormatAsYouTypeApplyHeadings = False
    .AutoFormatAsYouTypeApplyBorders = True
    .AutoFormatAsYouTypeApplyBulletedLists = False
    .AutoFormatAsYouTypeApplyNumberedLists = False
    .AutoFormatAsYouTypeApplyTables = True
    .AutoFormatAsYouTypeReplaceQuotes = True
    .AutoFormatAsYouTypeReplaceSymbols = True
    .AutoFormatAsYouTypeReplaceOrdinals = True
    .AutoFormatAsYouTypeReplacePlainTextEmphasis = True
    .AutoFormatAsYouTypeReplaceHyperlinks = False
    .AutoFormatAsYouTypeFormatListItemBeginning = False
    .AutoFormatAsYouTypeDefineStyles = False
    End With

  7. #7
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    Re: Normal dot & Hyperlink Problems

    You might want to give serious consideration to leaving Normal.dot unmodified. Make your firm changes, defaults and standards in a global template. Any File>New document should ignore normal.dot and use a FirmNormal.dot

    Several threads (over the years) in the VBA forum have addressed some of the horrors associated with manipulating the normal.dot file. Looks like you are just beginning, so now might be the time to look into it.
    <img src=/S/2cents.gif border=0 alt=2cents width=15 height=15>
    Kevin <IMG SRC=http://www.wopr.com/w3tuserpics/Kevin_sig.gif alt="Keep the change, ya filthy animal...">
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  8. #8
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    Re: Normal dot & Hyperlink Problems

    Thanks "vswearingen" for responding and for remembering to post the code. I have passed it along to our network admin to see what he can come up with. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

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    Re: Normal dot & Hyperlink Problems

    Kevin! <img src=/S/yikes.gif border=0 alt=yikes width=15 height=15>
    You're scaring me! We have firm.dot and global.dot but modify the normal from time to time to reflect changes and push it out to users. For example all of the styles shipped with Word seem to be hard-coded for Arial. We made both our 'dots' Times New Roman and have ensured that all styles (headings 1-9) are consistent and are all TNR. We have had no problems for the last 1-2 years with our styles using Word97. Now we're just going to Word2000 SR1. Can you give me an idea of what sort of trouble we should be looking out for? TIA

  10. #10
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    Re: Normal dot & Hyperlink Problems

    Here's one scenario. The head honcho has just reorganised all his/her buttons. Someone else has just recorded a complex macr. It's taken him 2 days to do it. Then a new normal.dot gets rolled out- whack! They're all gone.

    It happened to me.

    You can alter styles and buttons from outside of Normal.dot- we have an add-in in the startup directory with an autoexec which adds a custom button if it doesn't already exist, and which deletes routine tempdde if it does exist. All other user settings are left intact.
    Subway Belconnen- home of the Signboard to make you smile. Get (almost) daily updates- follow SubwayBelconnen on Twitter.

  11. #11
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    Re: Normal dot & Hyperlink Problems

    Yes, it gets complicated, but there are good methods to provide customization and preserve user modifications. Kevin, I will seriously look into leaving Normal.dot alone in my WD2K rollout. Any advice on a publication that will assist me?

    For all -- here is an illustration of what we are currently doing:

    In a nutshell, we use different normal.dots for each country where we have offices to store macro modules, styles, numbering and other toolbars (about 800 macros in all), office specific settings, and one firm-wide WDglobal.dot to store our DMS integration and all our autotext (the firm has 11 offices).

    Users may create new toolbars and modify existing. We train them to make new toolbars to replace existing if they want to customize. Then hide the existing ones. When we roll out new templates (user initiated through a batch file on the Start menu) the users must remember to backup their customizations with a macro that records every item type available in the Organizer that has been added by them. After running the Office Update batch file to replace both global templates (normal and custom) as well as the other custom templates used by our macros to create ltrs, faxes, memos, etc. the users are trained to either call the Help Desk or follow the cheat sheat to restore with the organizer any items they created that they want to keep.

    The system isn't too weighty (though the Global template is relatively huge) and download times are fairly brief because the autotext components in WDglobal.dot are used by the macros to fill the rest of the templates.

    The Update batch file also restores integrity if things go kablooey for unknown reasons on the user's desktop and none of the macros will run, which, fortunately doesn't happen too often, but does happen.

    Commercial products, such as Legal MacPac and Softwise Macro Suite, exist to do all this work for you. They are a bit costly and worth every penny. My firm has opted to create and maintain a proprietary macro suite. As its custodian ( <img src=/S/cauldron.gif border=0 alt=cauldron width=20 height=20>!), I rely heavily on WOW to keep me up to date.

    With a bit of planning, it all works out very well and we are able to provide a high level of durable user customization. Good luck to you -- and if they'll spring for it, buy a commercial macro suite!

  12. #12
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    Re: Normal dot & Hyperlink Problems

    P or Mc- what do I call you?

    Getting users to restore from a backup might be OK on a smaller site.

    We're moving towards a completely automated solution because of the number of calls to the help desk, and the amount of time that is taking up.

    At 3000 users (I think), it's not a huge organisation, but enough to keep the help desk quite busy.

    If your org is small enough that manual restores are a possibilities, then go for it.

    Add-ins have provided a good solution for us, but they were not without problems.

    We've gone for a solution with custom buttons being copied into normal.dot. I suspect there is a way for buttons to be available directly from the add-in, but I don't know enough to know if that's possible.

    With add-ins, there is no more need to store any macros in normal.dot- that's really nice. The add-in also provides for cleaning out of the old macros which we had previously provided- that's also nice. And the help desk don't have to provide help for those people who've lost custom settings.

    But, as I said, it's a solution for our site and our situation only.

    I can post code if there's anything which might help. That way, I can get my own code cleaned up!

    Cheers
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  13. #13
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    Re: Normal dot & Hyperlink Problems

    We always back up the users normal.dot and that way if they have customizations we copy them over after whatever changes we are rolling out. We've done this before with great success.
    However, "V": Am interested in the fact you ask your users to back up the normal dot themselves via a macro. I will post back later - this sounds like a great idea and certainly makes for less work on our part.
    TIA!
    McGinty

  14. #14
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    Re: Normal dot & Hyperlink Problems

    Hi Gary, we are currently 400+ users but will soon be about 2000+ users. Thanks for the offer of posting code. Will post back after Monday-Tuesday re reaction/feedback from users re our update to Office 2000. 'McGinty'

  15. #15
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    Re: Normal dot & Hyperlink Problems

    Patrick,

    I don't have the code here. I'll put it up when I can.

    It's nice to have a first name. You might want to put in in your profile <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    Geoff
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