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  1. #1
    Plutonium Lounger
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    Korean characters in English web pages (IE6)

    I'm asking this question on behalf of someone else, so may not be able to respond quickly to any follow up questions.

    Windows and Office are configured with English UK support only, but they are getting Korean characters appear in the middle of some web pages, where they are not appropriate. For exampe a Hotmail may have Hangul characters instead of the spaces between some words. View Source shows perfectly normal looking spaces at the place where the browser is displaying these.

    They think they may have answered Yes to a question about installing support for IE pages in Korean, but I can't see where to remove this support.

    The attached image is from a hotmail email (coloured boxes are to protect privacy) Any ideas?

    StuartR
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  2. #2
    Plutonium Lounger
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    Re: Korean characters in English web pages (IE6)

    For Windows XP, support for East Asian Languages can be turned on/off in the Languages tab of the Regional and Languages Options control panel.
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  3. #3
    Plutonium Lounger
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    Re: Korean characters in English web pages (IE6)

    The response I got back was "That box isn't checked but if you go to 'advanced 'the boxes for many languages including Korean and Chinese are checked but it isn't possible to uncheck them!"

    Any more suggestions?

    StuartR

  4. #4
    Plutonium Lounger
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    Re: Korean characters in English web pages (IE6)

    This is out of my league, sorry.

    (On my system, many conversion tables are checked and greyed out in the Advanced tab. No idea why, but in my case, it doesn't cause Korean text in web pages)

  5. #5
    Platinum Lounger
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    Re: Korean characters in English web pages (IE6)

    >'the boxes for many languages including Korean and Chinese are checked but it isn't possible to uncheck them'

    AFAICS those boxes enable rendering in Western script - not the other way around...... <img src=/S/2cents.gif border=0 alt=2cents width=15 height=15>

    Has any check been done on Internet Options|General|Languages (command button bottom middle) - just in case Korean has inadvertently found its way in there?

    HTH
    Gre

  6. #6
    Plutonium Lounger
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    Re: Korean characters in English web pages (IE6)

    > Has any check been done on Internet Options|General|Languages

    Yes, I knew enough to check that one. en-gb is the only language.

    StuartR

  7. #7
    Platinum Lounger
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    Re: Korean characters in English web pages (IE6)

    Thanks for re-confirming my confidence in your abilities. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    This problem rings a bell of some kind, but where is the question....(not in the Lounge or in Lockergnome). MSDN, Google have (presumably) already been checked by you.

    Sorry. Maybe Jefferson can come up with something??
    Gre

  8. #8
    Plutonium Lounger
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    Re: Korean characters in English web pages (IE6)

    I tried a Google search before posting, and a search of MSDN just now. All I seem to find is pages about how to use Korean Hangul characters in various applications.

    StuartR

  9. #9
    Super Moderator jscher2000's Avatar
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    Re: Korean characters in English web pages (IE6)

    My guess is it's a language encoding "auto-detect" error. I think this because the characters are all the same. Try having the user change the encoding for the page using the option on the View menu to something like Western European or Unicode or even ASCII and see whether that helps. As for a permanent solution, the problem is, IE likes to default to auto-detect, so the user might have to change it whenever this kind of problem arises.

  10. #10
    Plutonium Lounger
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    Re: Korean characters in English web pages (IE6)

    Jefferson,

    Your guess is, as usual, correct. The encoding is set to UNICODE (UTF-8). She can change this to Western Europe and it all looks OK, and the setting appears to be sticky till the next reboot. I have asked her to check whether it really needs a reboot or just exiting all instances of Internet Explorer.

    Any suggestions from anyone on how to permanently tell Internet Explorer to use Western Europe encoding? It definitely used to work correctly on this computer and has changed to this new behaviour.

    StuartR

  11. #11
    Super Moderator jscher2000's Avatar
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    Re: Korean characters in English web pages (IE6)

    I'm not sure how to get the best results. I believe that the browser should use what the page says to use, but if the page doesn't say, then the choice is whether to auto-detect based on some unknown criterion or to try Western European first. There might be a setting for this, but I haven't gone digging for it. (I'm not much of an IE user any more...)

  12. #12
    Plutonium Lounger
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    Re: Korean characters in English web pages (IE6)

    Thanks for all the help, the latest change to Encoding > Western Europe seems to have stuck, and even rebooting doesn't break it any more.

    <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15>I've no idea why, but thank you for all the help.

    StuartR

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