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  1. #1
    New Lounger
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    inability to upgrade (Office 2003)

    I have office 2003 installed at home on xp pro. The installation disk is one given to me from my company as I do work at home. The product number is the one used at work. I have been able to apply all patches and updates until sp2. The dialog boxes I receive upon attempting installation are first gathering required information and then immediately thereafter "the update cannot be applied". I do have the most recent installer loaded and tried all the hints in the office watch newsletter. I was hopeful that this most recent full version Woody alluded to would work, but still the same result. Any ideas other than uninstalling?

  2. #2
    Gold Lounger Rebel's Avatar
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    Re: inability to upgrade (Office 2003)

    Try the suggestions outlined in <!mskb=884298>Microsoft Knowledge Base Article 884298<!/mskb>.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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