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2005-12-14, 02:31 #1
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inability to upgrade (Office 2003)
I have office 2003 installed at home on xp pro. The installation disk is one given to me from my company as I do work at home. The product number is the one used at work. I have been able to apply all patches and updates until sp2. The dialog boxes I receive upon attempting installation are first gathering required information and then immediately thereafter "the update cannot be applied". I do have the most recent installer loaded and tried all the hints in the office watch newsletter. I was hopeful that this most recent full version Woody alluded to would work, but still the same result. Any ideas other than uninstalling?
2005-12-14, 03:59 #2
Re: inability to upgrade (Office 2003)
Try the suggestions outlined in <!mskb=884298>Microsoft Knowledge Base Article 884298<!/mskb>.John
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