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  1. #1
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    System Won't Recognize Mouse

    Had my older Dell system (300MHz) running WinME with SP's sharing the keyboard, mouse, and monitor via a firmware switch with my 2 GHz Dell. I disconnected the 300 from the switch and attempted to install it stand-alone to another Dell monitor, keyboard and mouse; but the system won't recognize the mouse. I tried a wheel-less Dell mouse, a Logitech wheeled mouse (both in the mouse port), and a wheeled USB mouse -- all to no avail. The keyboard and monitor work fine.

    I went into to Setup but couldn't find any mouse settings. I don't know how to get to Control Panel without a mouse. Is there a way? If I get to CP, what should I look for? What else can I try?

    TIA

  2. #2
    Uranium Lounger viking33's Avatar
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    Re: System Won't Recognize Mouse

    Bob,
    Have you tried to go into the BIOS to see if your serial port setting is enabled? This would be for the first two mice ( mouses?)
    Depending on your system, you would reboot and during the initial boot sequence, you would hit the delete or F1 or Esc key repeatedly until you bring up the BIOS screen. Look for Serial Port and make sure it's enabled.

    To get to Control Panel without a mouse.
    Hit "start and esc" at the same time to bring up the start menu.
    Use the up arrow key to get to "settings", hit enter if necessary and CP will be to the right. Hit enter to bring up CP.
    Once there, use the "Tab" and "Arrow" keys to navigate to the MOUSE icon, hit enter and also use the same tab and arrow keys to move around the various tabs and settings there.

    You might also want to check the status of the mouse in the Device Manager.
    Without a mouse:
    Start & esc same as above for the start menu. up arrow to RUN. type in "devmgmt.msc" ( without the quotes )
    HIt Run or enter.
    Once in Device Manager, use arrow key to navigate to:"Human Interface Devices". Enter
    Look for the proper mouse entry there.
    BOB
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  3. #3
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    Re: System Won't Recognize Mouse

    Howdy Viking!

    First, thank you for the response.

    Second, I don't know if I got into the BIOS or not. I did press 'Delete' when the POST was running and got into 'Setup'. Are these the same thing? I tried the various other key combinations to no avail (yet). There were no mouse settings that I could find in the "setup" screens.

    Third, thank you so much for telling me how to get to the Control Panel without a mouse. That was driving me nuts. I went to the Mouse page and the settings were there, but I couldn't navigate with keys to tabs other than the first one presented; however they seemed to have to do with pointer settings.

    Fourth, 'devmgmt.msc' didn't work. The system said that it couldn't find that program (entered from Start/Run). I tried 'devmgr.msc', and both devmgmt and devmgr with a dot asterisk and got the same thing.

    Fifth, thank you again for such a prompt and informative response.

  4. #4
    Uranium Lounger viking33's Avatar
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    Re: System Won't Recognize Mouse

    Bob,
    I'm not too sure about Dell but yes that setup screen should be similar to BIOS and you should be able to Tab and arrow key around to different setup screens where Serial Port should be mentioned. Maybe a Dell user could come in with a more detailed description of the setups.

    Device manager?

    The proper input should be "devmgmt.msc" all right.
    The actual file should be located in your Windows/system32 folder. Can't imagine why Dell would exclude that, since it's a Windows file.
    BOB
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  5. #5
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    Re: System Won't Recognize Mouse

    Thanks again, Viking!

    I managed to navigate to the Device Manager via the Start/Settings/Control_Panel/System route. I found that the mouse has a question mark by it and that it says that the driver is not installed. I hunted thru my WinME CD but haven't found a driver much less one that works. The mouse is a USB optical mouse which may not be supported in WinME. The serial mice that I have do not have a scroll wheel; so I guess I'll drop by wallyworld and see if I can pick one up with a driver disk.

    Thanks again for all your help. I had forgotten what it's like to have to keystroke everything instead of mouse-clicking. Amazing how well the technology conditions us!

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    Re: System Won't Recognize Mouse

    Check the OEM web site for a Me driver, as Me did NOT have any drivers for a lot of USB devices.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  7. #7
    Uranium Lounger viking33's Avatar
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    Re: System Won't Recognize Mouse

    Bob,
    Just like GE, "Progress is our most important product"!! <img src=/S/clapping.gif border=0 alt=clapping width=19 height=23>

    If you can't find a driver for it, mice are really cheap these days. Or should I say inexpensive? <img src=/S/grin.gif border=0 alt=grin width=15 height=15>
    BOB
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    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

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