I am having the System Restore problem that others have reported: although checkpoints appear to exist, System Restore concludes the process with, "Your computer cannot be restored to [checkpoint date]. No changes have been made to your computer." Unlike some others, running SR in safe mode didn't overcome the problem. A Dell support tech said that I could run SR in DOS by rebooting in safe mode to a command prompt and typing "scanreg /restore" at the C: /Windows prompt. When I do this, I get the message, "scanreg is not recognized as an internal or external command, operable program, or batch file."
Can anyone help me get SysRestore working? I tried searching for scanreg, including hidden and system files, and it doesn't appear to be on my computer, which may explain why the DOS approach doesn't work. Shouldn't scanreg be a standard part of Windows XP?