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  1. #1
    Star Lounger
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    Lost user profile after restart! (WIndows XP Pro SP2)

    Hello Folks!
    This time I got a tricky one. On a machine with installed Windows XP Pro SP2, I created a user and configured it to my needs. That is display file extensions, view file details and so on, you know the deal.
    Even after a restart all seems to be in perfect condition. Now comes the catch: When u turn off the machine and leave it powered off for @ least 15 minutes all the settings are lost and you start again with a virgin user profile. It is just like you have never been logged on with this user name. <img src=/S/confused.gif border=0 alt=confused width=15 height=20>
    Any suggestions? Help appreciated!! Thx a lot!!!
    Philipp
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  2. #2
    Gold Lounger Rebel's Avatar
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    Re: Lost user profile after restart! (WIndows XP P

    This KB search may provide an answer.
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  3. #3
    Star Lounger
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    Re: Lost user profile after restart! (WIndows XP P

    Hi John!
    Thx for your help. The problem is, I already ran several searches through the Knowledgebase. None of it came up with some useful information regarding this particular problem. I told you it's a tricky one! <img src=/S/devil.gif border=0 alt=devil width=15 height=15>
    Philipp
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  4. #4
    Bronze Lounger
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    Re: Lost user profile after restart! (WIndows XP P

    I'm curious! Is this your personal computer? If it isn't, could there be some sort of lock down software on it to keep you from changing the configurations?


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    Silver Lounger
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    Re: Lost user profile after restart! (WIndows XP P

    Hi Koguar,

    Yor problem is that you created a new user profile and assign it to the limited user group ("Users") BEFORE you configured its profile, in other words, you forbid it to make changes before you make such changes.

    - Logon as Administrator (or any other user with Administrator rights)
    - Open Local Users and Groups console (Start | Run, type LUSRMGR.MSC and hit Enter).
    - Navigate to Users and from Acton menu choose New User
    - Create new user profile and close New User dialog.
    - Select new user profile you already created on the right pane and from Action menu choose Properties.
    - On the Properties dialog click "Member Of" tab, and assign Administrator rights to this profile (Add button, then Advanced button, then Find Now button, select Administrators, click OK, OK, OK and close Users and Groups console.
    - Logoff from Administrator account and logon to the new account.
    - Configure new account. After you finish, open Users and Groups console, navigate to this profile, open Properties dialog, remove Administrator rights and add it to the group of your choice (Power Users, for example).

  6. #6
    Star Lounger
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    Re: Lost user profile after restart! (WIndows XP P

    If it is as you say, wouldn't the profile be set to default even after the 1st restart? You can restart as often as you like, nothing happens. Even if you turn off the machine for apprpox. 5 minutes - nothing. Only if you leave it powered off for at least 15 Minutes he loses his profile.
    Btw, the machine is placed in a corporate network with an active Domain. The server is running Linux. But as far as I know, there is no blockin-software or whatsoever installed. At least I found nothing, neither on the machine nor on the server.
    All other machines in the Domain work properly, only this one is making trouble. Please don't tell me I have to re-install it from scratch! <img src=/S/crybaby.gif border=0 alt=crybaby width=15 height=15>
    Philipp
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  7. #7
    Silver Lounger
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    Re: Lost user profile after restart! (WIndows XP P

    Will you please provide more information:
    - Does the same thing happen when you logon to your computer only without joining a domain?
    - Your user profile in question is a member of which user group?
    - When profile is resetting, does it creates a new set of folders in Documents and Settings?
    - Did you try to run System Restore (rstui.exe) to restore the settings? Does it work?

  8. #8
    Star Lounger
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    Re: Lost user profile after restart! (WIndows XP P

    Good morning! Thx for your help. The appropriate answers to your questions are:

    - I didn't try to log on localy yet, but the local admin keeps its profile. I will try to create a local user wich matches the domain user, but it will take some time because I'm currently out of the office.
    - The User is member of the Power User group.
    - No, no new set of folders are created. It just sets the present ones back to default.
    - I already tried system restore, no improvement.

    If you need any more info just lemme know. I will help as good as I can.
    Philipp
    __________________________________________________ ________
    Murphys Law rules the world, bow to it!

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