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  1. #1
    5 Star Lounger
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    Monitor does not shut off with power settings

    Not sure if this is a hardware question or not but a friend has a new DELL running Windows XP. She has gone into Power settings and set the monitor to turn off after 15 minutes. This does not work. She changed the setting to 30 minutes, Still no luck. She has a DELL flat panel monitor. The Power setting is for "Home & Home Office"

    Suggestions??

  2. #2
    Uranium Lounger
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    Re: Monitor does not shut off with power settings

    It's not really a hardware issue, it's more to do with how Windows manages attached devices in accordance with the selected power scheme. Chances are that there is some program that is preventing the monitor from going in to standby mode. The best way to determine if this is the case is to kill every application that is running, including whatever may be in the system tray, and see if the monitor goes into standby mode. Change the time to something shorter so that you can test it more effectively. If it works with just the base operating system, enable application until it no longer powers off, and then you've found the culprit.

    Dell is one of many manufacturers that pre-loads a lot of unnecessary software on their systems. It's probably time to do some housecleaning anyway.
    -Mark

  3. #3
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    Re: Monitor does not shut off with power settings

    What is the best way to kill every application in order to test this theory?

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    Re: Monitor does not shut off with power settings

    You can use the built-in MSCONFIG utility in Windows XP to disable non-critical startup items. Disable whatever is not needed, reboot, and see what happens then. There are also alternate utilities in plentitude on the web, but there's little, if any, need for them.
    -Mark

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    Re: Monitor does not shut off with power settings

    <hr>There are also alternate utilities in plentitude on the web, but there's little, if any, need for them.
    <hr>
    That's a pretty sweeping statement Mark. There are a lot of utilities which augment, and in many cases, far surpass Window's built in utilities. Autoruns by Sysinternals is one (in this particular instance) which has been highly recommended by many Loungers as a more comprehensive and informative alternative to msconfig.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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    Re: Monitor does not shut off with power settings

    Sorry, I should have been more clear on what I meant. In the context of what Trebor is trying to do, MSCONFIG is more than sufficient to start - simply because it's already there, and will disable what is likely to be the culprit.

    Autoruns is a great tool but provides so much information that it is likely to raise more questions than are necessary to solve the problem at hand - as you said, it's more comprehensive. <img src=/S/smile.gif border=0 alt=smile width=15 height=15> It's also possible to render your system unstartable if care is not taken.
    -Mark

  7. #7
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    Re: Monitor does not shut off with power settings

    Had a similar situation with a new system that I was assembling. All parts were new and current offerings. I installed all of my software and transferred data files from my old system to the new. At one point in the process, the monitor would not go into screen saver mode, nor would the auto shutdown of the monitor occur after "x minutes being idle.

    I wrestled with the problem for a couple of days, even reinstalling Windows. Then WinPatrol signaled me asking if I wanted NMBGMONITOR to load at startup. Further investigation showed that NMBGMONITOR was associated with Ahead's Nero software... more specifically, Nero Scout. I determined that disabling Nero Scout resolved the monitor issues. I contacted Ahead Tech Support and they suggested re-enabling Nero Scout and turning off the 3D feature in DXDIAG as a test. The monitor was then able to go into saving mode. Ahead stated that if this test was successful, then the problem could be resolved by updating my graphics drivers. Did that and all is well.

    So, the questions become... 1) is your friend running Nero Scout (in the background) and if so 2) are the graphics drivers current offerings?

    Cheers, Bob
    Regards,
    Bob

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