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  1. #1
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    attached file (Outlook 2000)

    I am having a problem with sending a Word file attached to my Emails. The recipient tells me that the doc I sent is not there. Instead, I am told they are getting an attachment with a Windows icon (not aWord icon) named winmail.dat and that it is just a copy of my Email. When I cc myslef everything is fine. This is a HUGE problem for me because the recipient is a federal judge and the doc is a filing in a case.

    I use comcast as my Internet provider. I've never had this problem before. How can I solve this problem?
    Thx!

  2. #2
    Plutonium Lounger
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    Re: attached file (Outlook 2000)

    This happens if the recipient is using another e-mail program than Outlook. The best solution is to send your e-mail as plain text instead of HTML or RTF. You can either change an e-mail to plain text after creating it by selecting Format | Plain Text..., or you can decide to send plain text as default, in the Mail Format tab of Tools | Options...

  3. #3
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    Re: attached file (Outlook 2000)

    Let me be sure I have this right....

    If I change the Email _itself_ to plain text as noted above, then the _Attachment_ (which is in a .doc format or whatever) will come thru ok??

    Seems crazy... but hey it's a MS appl. ....

  4. #4
    Uranium Lounger
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    Re: attached file (Outlook 2000)

    Plain Text does not appear to be an option in the Format menu on my OL2K.
    Legare Coleman

  5. #5
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    Re: attached file (Outlook 2000)

    It's worth a try!

    The problem is that some e-mail programs cannot handle HTML or RTF format e-mails, and mess up such mails and their attachments. Every known e-mail program handles plain text messages.

  6. #6
    Plutonium Lounger
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    Re: attached file (Outlook 2000)

    Outlook itself does not have a Format menu, but e-mail messages do (or should).

    You can also select Actions | New Mail Message Using | Plain Text to create a plain text message even if your default is set to HTML or RTF.

  7. #7
    Uranium Lounger
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    Re: attached file (Outlook 2000)

    On my OL2K, when I start a new email message (Default HTML with Word as the editor), the Word Format menu does not have a "Plain Text" command on it and no command that I can find that would convert the message to plain text. Even if I hold down the shift key when clicking on the Format menu, there is no "Plain Text" command. If I go to the Tools/Customize I do not find that command in the list of available commands. I am thinking that command must have been added in a later version. Action/"New email message using" or changing the default both work, but once you start the message, I can't find a way to convert the message.
    Legare Coleman

  8. #8
    Plutonium Lounger
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    Re: attached file (Outlook 2000)

    No, I'm 100% certain that the option exists in Outlook 2000. That you don't have it must be because you use Word as e-mail editor. Format | Plain Text etc. are OUTLOOK menu options, not WORD menu options.

  9. #9
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    Re: attached file (Outlook 2000)

    You are correct, if I switch to the OL message editor the command is there.
    Legare Coleman

  10. #10
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    Re: attached file (Outlook 2000)

    You can NOT use "Plain Text" and use MS Word as your editor.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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