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  1. #1
    3 Star Lounger
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    Mystery of the sudden slew of Not Read Receipts (Outlook 2000)

    I have a user who called the HelpDesk to tell us that this morning, for no apparent reason, she had 600 (Not) Read Receipts in her Inbox. They were from about 60 different people (which ruled out my theory that one SLACK person finally logged in and deleted everything that she'd ever sent), and the Read Receipt sent dates were all today, though the original email sent dates spanned several months, from June - November of 2003 (yes, 2003). She's deleted them, so there's only so much sluething that I can do, but I wondered if anyone had any idea why this could have happened. Could have been something on the Exchange Server having to do with her account (since she's the only person who's reported this problem), but I'm not familiar enough with Exchange Server. Shouldn't have been anything on our Mail Filter (SurfControl) since we don't monitor internal email (and they were all from internal company recipients).

    Thanks for the input. - Sat.

  2. #2
    Plutonium Lounger
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    Re: Mystery of the sudden slew of Not Read Receipts (Outlook 2000)

    Have you asked the Exchange administrator whether something out of the ordinary happened during the night? (A server hickup, some old data restored, or old mails archived, ...)

  3. #3
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    Re: Mystery of the sudden slew of Not Read Receipts (Outlook 2000)

    Can/Will do that. Might not get an immediate response, as he's been out sick. So if something did happen, it probably wasn't a restore or anything (that would have had to have been planned and done by him).

  4. #4
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    Re: Mystery of the sudden slew of Not Read Receipts (Outlook 2000)

    Hans - I had her restore a couple (after deleting them) and forward them to me. One common thread that they share - the delete time on all the Read Receipts is 9:31am this morning, and the sent time on all the receipts is 9:41am. I'll ask the Sys Admin to check the Exchange Server Event logs to see if anything happened around those times.

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