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  1. #1
    New Lounger
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    Can't Load IE 5.5, SP1 (IE 5.5, SP1)

    <img src=/S/hairout.gif border=0 alt=hairout width=31 height=23> I had problems with the IE that came installed on my Dell (WinME), so I tried to uninstall. It was not listed in Add/Remove, so I foolishly deleted it instead. I downloaded IE 5.5, SP1, but when I try to load it, it stops at around 87% and does nothing. I have tried to load it too many times, so I am just about out of energy to get this to work. Any ideas on how to fix this so it will fully load?

  2. #2
    5 Star Lounger
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    Re: Can't Load IE 5.5, SP1 (IE 5.5, SP1)

    I've had problems with Dells (all 11 of them) running Win95 and upgradeing the IE5.x. I would have hoped they would have had it sorted by now, but here is what I found that worked.

    1) If you are on a network of any sort, log out and unload any client software.

    2) now load IE3.x, upgarde to IE4.x and finally upgrade to IE5.

    I hope you find an easier solution, but if all else fails...
    Granville

  3. #3
    5 Star Lounger
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    Re: Can't Load IE 5.5, SP1 (IE 5.5, SP1)

    Edited by KB MacKenzie to remove bad link and reference... <img src=/S/blush.gif border=0 alt=blush width=15 height=15>
    I'm not certain either of these will work, but (a) do you have a recovery disk (or something similar) which was shipped with your Dell? ([img]/forums/images/smilies/cool.gif[/img] you said <font color=red>"It was not listed in Add/Remove"</font color=red>, but on the Windows Setup tab of Add/Remove, have you tried the Internet Tools?

    IE 5.5 SP1 is probably failing because it's looking for a component you removed when you deleted it. SP means service patch and requires existing files to run properly. If you can find an SR (Service Release) it may run for you.

    Good Luck!
    Karen

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