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  1. #1
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    Thumbnail Display Problem (WinXP - SP2)

    For reasons unknown to me, Windows XP started displaying the same 2 or 3 images for all image files when viewing files using the Thumbnail view. Switching back and forth among the various views has no effect. I've tried holding the shift/control/alt keys (individually and in combination) in each view and while changing views to no effect. Sometimes it displays the Windows tropical sunset thumbnail and sometimes it's The Gimp rat.

    Can anyone tell me what to do to set WinXP back so that it will display a thumbnail of the actual file images?

    TIA

  2. #2
    Plutonium Lounger
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    Re: Thumbnail Display Problem (WinXP - SP2)

    Try deleting the file called Thumbs.db, this is where the thumbnails are stored, if the file doesn't exist then Windows will create a new one and create new thumbnails.

    StuartR

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    Re: Thumbnail Display Problem (WinXP - SP2)

    Thanks for the response, StuartR!

    I searched My Computer without finding any file with 'thum' in it. Any other tips?

  4. #4
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    Re: Thumbnail Display Problem (WinXP - SP2)

    Did you include Hidden files in your search?

    StuartR

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    Re: Thumbnail Display Problem (WinXP - SP2)

    Make sure that you not only display hidden files and folders, but also turn off "Hide protected operating system files" in the View tab of Tools | Folder Options...

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    Re: Thumbnail Display Problem (WinXP - SP2)

    Thank you both!

    After slapping myself in the forehead a coupla times, I reran the search and found a BUNCH of thumbs.db files scattered in directories all over the hard drive. I deleted all of them, rebooted and STILL have the same Gimp and sunset thumbnails.

    Anything else I can try.

  7. #7
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    Re: Thumbnail Display Problem (WinXP - SP2)

    That seems very odd.

    Let's get a bit more data here, in case I have made an incorrect assumption.
    <UL><LI>What program is displaying these thumbnails? I assumed it was Windows Explorer.
    <LI>What View do you have applied to the folder where the pictures are stored? I assumed thumbnails.
    <LI>Have you definitely deleted the file Thumbs.db from the folder where you have a problem?
    <LI>Have you double checked that the files in this folder really are the pictures you think, and not pictures of Gimp and sunset?[/list]StuartR

  8. #8
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    Re: Thumbnail Display Problem (WinXP - SP2)

    The way I navigate to the files list is Start/My_Computer/C:.

    (First posted as: I don't know what the program name is -- the title bar shows just the pathname.)

    Dummy here, looked at the system tray and saw that the files are displayed by Windows Explorer.

    The files in question are definitely image files -- mostly JPEG's but some are GIF's and some are PSD's. I can open them with Irfanview or Photoshop or The GImp. They used to display because that's how I selected the images I wanted to manipulate. Other types of files do show the correct icon (ex. Open Office files, notepad).

    I'm definitely looking at View/Thumbnails; although switching to Tiles or Icons does NOT change the icon displayed; only the text and layout changes.

    Thanks again for the help. I'm sure it's something I did unintentionally but I don't recall having done anything to change the options.

  9. #9
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    Re: Thumbnail Display Problem (WinXP - SP2)

    This doesn't make any sense to me, but I do have a few more suggestions.
    <UL><LI>Under View > Customize this folder..., can you try switching between the templates for Pictures and Photo Album (try both).
    <LI>If you select View > Filmstrip do you get correct images for your pictures?
    <LI>In Tools > Folder Options > View please make sure that you have enabled "Show hidden files and folders" and cleared "Hide protected operating system files (Recommended)" - this will make sure you can see the Thumbs.db file. Then delete Thumbs.db from the problem folder again.
    <LI>Create a completely new folder, View > Customize this folder... select the Photo Album template, copy one or two of your pictures to this new folder, View > Thumbnails. Does this display correctly?

    StuartR

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    Re: Thumbnail Display Problem (WinXP - SP2)

    Howdy StuartR!

    First I searched for (using advanced search options) and displayed all thumbs.db files and deleted them all, again.

    In Windows Explorer, under the View menu option, I do NOT have a 'Customize this folder' option. From the context of the rest of your first suggestion, I selected a .jpg file and right-clicked it then chose Properties. On the General tab, I changed Opens WIth from Windows Picture and Fax Viewer to Irfanview. This changed all the thumbnail view icons to The Gimp rat icon. Changing it back WP&FV gave me the same sunset sailboat icons that I started with.

    Changing the View to Filmstrip has no effect on the images nor does changing View to Tiles or Icons.

    Tools>Folder Options>View allows hidden files to be shown and the box for hidng protected OS files is UNCHECKED

    I created a new folder and set the option to view with WP&FV then copied a coupla jpg files into the folder. Windows Explorer displays the sailboat at sunset thumbnail instead of the one for the image.

    Thanks again for you help. This has been a real puzzler to me.

  11. #11
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    Re: Thumbnail Display Problem (WinXP - SP2)

    This gets stranger by the moment.

    Is this a standward Windows XP installation? Is it Home or Pro?
    When you say there is no Customize this folder... on the View menu, is that for every single folder, I can't imagine what you can do to stop this appearing!

    Anyone else got any ideas?

    StuartR

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    Re: Thumbnail Display Problem (WinXP - SP2)

    If in fact there is no "Customize this folder" option, then I would suspect that something has become corrupt. A "repair installation" perhaps? Looks like Bob is currently seeing the icon for the programs which are associated with the file types.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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    Re: Thumbnail Display Problem (WinXP - SP2)

    Before doing anything drastic, try uninstalling Irfanview and The Gimp, one at a time, and checking the result after each uninstall. These are the two programs that seem to be at odds with how Windows is handling the pictures. If removing one or both of these programs resolves the issue, then try reinstalling it and see if the behaviour returns. This may be a bit simplistic, but the problem is strange enough that it might be something a simple as a corrupt program installation. If this doesn't solve things, a screenshot of the way these folders look might be helpful.
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  14. #14
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    Re: Thumbnail Display Problem (WinXP - SP2)

    StuartR: I received an e-mail notice of response but don't yet see the response here on the forum; however, here is some more information.

    I run WinXP-HE as installed by Dell. I have not done a reinstall but have run Windows Update. Control Panel>System says I'm running Version 2002-SP 2.

    When I click: Start>My Computer>Document and Settings>my folder>My Documents>My Pictures, I get a windows panel that has the following menu: File, Edit, View, Favorites, Tools, Help. The title on this panel is the pathname starting with "C::. When I click on the View menu option, I get a drop down menu that includes Toolbars, Status Bar, Exploryer Bar followed by a horizontal line then the six mode options (Filmstrip . . . Details) then another hor. line then Arrange Icons By ... then another line then a Choose Details .. line and a Customize this folder ... line then another hor. line then a Go to line then the Refresh line.

    Sorry to be so verbose, but I don't know how to take a screenshot and post it.

    Thanks for the help.

  15. #15
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    Re: Thumbnail Display Problem (WinXP - SP2)

    Hello Doc! (Are you the picker from western NC?)

    I uninstalled The Gimp with no effect, then uninstalled Irfanview with no effect.

    Thanks for the help.

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