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  1. #1
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    Designed for Windows XP Pro? (SP2)

    Hi,
    Just what does Does "Designed for Microsoft Windows XP" really mean?

    I have a brand new Toshiba P100 notebook. It has a sticker "Designed for Windows XP" . It only came with Windows XP Home.

    I slipstreamed my XP Pro master disk to service pack 2 by downloading WindowsXP-KB835935-SP2-ENU.exe from Microsoft and installed it. Now all my Toshiba function keys and several Toshiba utilities do not work. I also got a message "compatibility problems with DVD-ROM driver (as installed by Toshiba)

    According to Toshiba, Windows XP Pro is not supported for that machine. Toshiba utilities are only available to me as an XP Home original drive image in Canada although they tell me they will supply an XP Pro image to Americans. No drivers are available for this machine. I was also told "Toshiba only supports Toshiba installed software" and thus consider they have no support obligations for a vanilla XP Pro upgrade on a certified "Designed for Microsoft Windows XP" machine.

    Does XP Pro require different hardware to XP Home? Am I missing something here?

    Chris

  2. #2
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    Re: Designed for Windows XP Pro? (SP2)

    I think you are going to need to rebuild this machine with the OEM Home OS. Using another (Pro) copy to "Upgrade" this machine is NOT quite legal.
    When a OEM say they do NOT support Pro, they mean it.

    Designed for MS XP means that it will run using the XP OS that came with the machine. Some of the OLDER machines that came with 98, Me, and 2K were NOT designed to run XP, but will in most cases. Some OEM's have provided the XP drivers for some of their older machines, but NOT all.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  3. #3
    Uranium Lounger
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    Re: Designed for Windows XP Pro? (SP2)

    <center>"Now all my Toshiba function keys and several Toshiba utilities do not work"</center>
    These are propietary OEM hardware functions controled by software designed and installed by Toshiba to allow the Windows XP operating system designed by Microsoft to interact with their hardware in a particular way. This software will be found on the restore disk provided by Toshiba.

    As Dave pointed out, you are violating your licence agreement with Microsoft by installing a copy of XP pro you licensed for another machine on this laptop. Unless, of course, you have removed it from that other machine. Even then, the motherboard or Bios of the laptop may have been hard-wired to accept only that one copy of Windows. If you installed XP Pro over the existing XP Home installation you have removed the XP Home installation and all it's drivers in the process.
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  4. #4
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    Re: Designed for Windows XP Pro? (SP2)

    The Window Pro is NOT OEM. It is vanilla Microsoft upgrade previously used on a Thinkpad which is now toast (fried motherboard). The licence has been transferred by Microsoft to the new machine as you suggested it should be.

    Toshiba do not sell OEM Windows XP Pro for my machine or I would have ordered it. I don't understand why Toshiba WIndows has to be different than Microsoft windows. A Windows upgrade should not disturb non windows sotware should it? If I bought a second Windows Professional upgrade which I don't need, how would it be different to my first one? Surely this was a legal upgrade of a correctly functioning Windows XP Home installation. The conclusion seems to be either that the XP Pro upgrade process is flawed, or that some Toshiba laptops are incompatible with Windows XP Pro despite their Microsoft product certification.

  5. #5
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    Re: Designed for Windows XP Pro? (SP2)

    I suspect that your problem may stem from your "upgrade" procedure. How did you perform this Pro installation? You say that you used a slipstreamed SP2, but you didn't say how you installed it. Did you do a "clean" installation, or did you do an "upgrade" installation? The specs for the new P100 laptop certainly seem to be indicate that it would support XP Pro with no problems. In fact, I'm not aware of what (if any) hardware requirements are different between Home and Pro.
    John
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  6. #6
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    Re: Designed for Windows XP Pro? (SP2)

    Hi John and Thanks
    The installation came up "Upgrade(recommended)" and I followed that recommendation. All my settings survived this process. Only the Toshiba functionality got clobbered. I had previously tried a clean install from my original master data (reformatting the drive) and got that running but realized that this was not the way to go and successfully restored to Toshiba "out of box" disk image.

    I too wonder about the integrity of my slipstreaming process but all the MS functionality seems fine.

    This model computer has only been on the market for a couple of months so I doubt it has been designed for or ever been used for other than WIndows XP. Perhaps they still have some bugs to iron out but nothing is posted on the Toshiba support site.

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    Re: Designed for Windows XP Pro? (SP2)

    Microsoft allows OEMS a lot of leeway to change functionality to match hardware desings and marketing decisions. If Toshiba has placed some limits on the OS then I think you are stuck with it.

    Joe
    Joe

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    Gold Lounger Rebel's Avatar
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    Re: Designed for Windows XP Pro? (SP2)

    Well it certainly looks like you followed the correct procedure on the second "upgrade" install, so I'm not sure why the Toshiba specific utilities were hosed. Toshiba drivers and utilities certainly are available for this machine however. Go to this site , select the appropriate product, family and model and about 30 different drivers and utilities are available. Also have a look at the "TOSHIBA support for Microsoft Windows products" link. Hope this may help.
    John
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  9. #9
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    Re: Designed for Windows XP Pro? (SP2)

    Wow! That's quite a list of drivers and all released today! In fact the P100 only existed in the support Web site as of this afternoon. Looks like my calls to Toshiba Support rattled some cages after all or people with clout read this bulletin board. I shall start ploughing through them.

    The original DVD driver is incompatible for starters. Some of the other functions were Toshiba SoftKeys - Hibernate, Standby, Zoom, Radio Antenna Control, Display switch so far. Pblm may only be in the keyboard.

    I have three days left to fix this or get a refund. Not sure I can survive on Visual Studio without XP Pro. Will keep you posted. Things are looking up. Thanks for passing this on.

  10. #10
    Gold Lounger Rebel's Avatar
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    Re: Designed for Windows XP Pro? (SP2)

    <img src=/S/crossfingers.gif border=0 alt=crossfingers width=17 height=16> <img src=/S/grin.gif border=0 alt=grin width=15 height=15>
    John
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  11. #11
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    Re: Designed for Windows XP Pro? (SP2)

    I had a similar problem when I installed WinXP Pro 2nd Ed. to my Toshiba laptop.
    What I finally did was to completely bin the OS and do a FULL install after reformating the entire disk.
    I then installed all of the programs from the recovery disk - and all is working well.
    DO NOT use the media package disk ythat may come with it - you don't get anything important.

    HTH,
    Tom

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    Re: Designed for Windows XP Pro? (SP2)

    Remember, it is probably not Microsoft's fault when a particular PC has a problem. In this case, it is certainly Toshiba's issue since they published a new set of drivers. For many years the vast majority of crashes and other problems perceived to be MS issues have been faulty drivers. Not that MS is entirely innocent. They certainly have their own set of problems and challenges. "Designed for Windows XP" does not necessarily mean for any version of XP as you have discovered. An OEM can put any limit they wish on the version of XP for which a PC is certified.

    Joe
    Joe

  13. #13
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    Re: Designed for Windows XP Pro? (SP2)

    Thanks for the suggestion.
    I'm up and running now.

    Since the new suite of P100 drivers miraculously got posted on the Canadian Toshiba site I downloaded and installed the Hotkey utility and got my softkey functions back. I still have issues to resolve but touch wood, seem to have an XP Pro machine I can work with.

    THAT "Designed for Windows XP" sticker should read "Prototype for Windows XP". Toshiba's customers are doing their beta testing for them. Now if Toshiba had been half as helpful as the folks in this forum...

    Chris

  14. #14
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    Re: Designed for Windows XP Pro? (SP2)

    It aint Microsoft's fault period. I was taken aback to be told by Toshiba that I shouldn't be using XP Pro with that machine and their total lack of interest or support. I felt that the credibility of the Microsoft Product Certification program was being abused.

    I have not been Microsoft's biggest fan in the past but I appreciate and admire their recent steps to secure and bullet-proof their software. Drivers are a nightmare.

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