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  1. #1
    3 Star Lounger
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    Black Lines on Add/Remove Window

    I have an XP computer that has black lines on the Add or Remove Programs window (See attachment). When the Add/Remove Programs windows is accessed through the Control Panel it opens with 4 programs showing then the black lines start. They run on for quite a ways then the remaining programs are visible. I am able to uninstall programs. I just wonder what has happened to this window?
    I have had to clean up this computer of viruses and Spyware and tell the user to stop downloading software from the web. She loves "cutesy" images and has on more than one occasion downloaded and installed the software to view them!
    Any ideas on what has happened to this window and how to get rid of the lines? Thanks in advance for your help.

  2. #2
    Gold Lounger Rebel's Avatar
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    Re: Black Lines on Add/Remove Window

    Try this Google search . There are a few suggestions in some of the articles but no definite answer. Post back and let us know if any of these work for you.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

  3. #3
    Platinum Lounger
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    Re: Black Lines on Add/Remove Window

    Hi Pam

    The only thing I could find about this was

    Add/Remove program has black vertical lines Could it be a virus? <img src=/S/flee.gif border=0 alt=flee width=25 height=25>
    Jerry

  4. #4
    3 Star Lounger
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    Re: Black Lines on Add/Remove Window

    Thanks, guys! That site did it for me or rather the thread with the link to the Add Remove Pro software. When I downloaded, installed and ran this software it detected a program that was not listed in the Add/Remove Programs. Evidently my user tried to uninstall this program but didn't really know what she was doing. It left some broken or invalid keys out there.

    I uninstalled the program from within the Add/Remove Pro software and removed it from the list and voila! The lines disappeared. According to the thread I read black spots or sections in the add/remove list is known to be a secondary problem generally the result of a bad or incomplete install/uninstall of a program or programs. It leaves the registry with broken or invalid hkeys and values.
    Thanks again!

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