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  1. #1
    5 Star Lounger
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    Recover PSTs after WinXP user deletion (Outlook 2003)

    Hi all,

    One of our users with administrator privileges deleted the WinXP account he was working with.
    He didn't realize Outlook stores the PST files within the Documents and Settingsuser... directory.
    Now it seems the whole Documents and Settingsolduser directory has been deleted.
    That means the PSTs have gone with the user, right? Is there any way to recover the PSTs <img src=/S/exclamation.gif border=0 alt=exclamation width=15 height=15>? <img src=/S/exclamation.gif border=0 alt=exclamation width=15 height=15>?

    I imagine what the answer is, so I've shut down that PC in case we need to resource to file recovery stuff.

    Thank you very much
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  2. #2
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    Re: Recover PSTs after WinXP user deletion (Outlook 2003)

    Unless the user regularly backed up his profile folder, it is as you fear: the .pst file was lost with the profile folder. If you (or he) is lucky, a file recovery utility may succeed in retrieving it.

  3. #3
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    Re: Recover PSTs after WinXP user deletion (Outlook 2003)

    Thank you, Hans.

    If I right click on My PC, Properties, Advanced Options tab, Users Profile configuration, I see an Unknown user profile that is 3.80 GB large. It must be some Windows bug/issue, but it feels as thought our 1GB PST is calling us for help <img src=/S/sad.gif border=0 alt=sad width=15 height=15>.

    Hope we'll be lucky.
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  4. #4
    Platinum Lounger
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    Re: Recover PSTs after WinXP user deletion (Outloo

    >I see an Unknown user profile that is 3.80 GB large

    Unless internal IT Policy forbids it, try having an Administrator take ownership of the entire Documents and Settings folder tree - right-click|Sharing & Security|Security etc. Something unexpected may be found....

    HTH
    Gre

  5. #5
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    Re: Recover PSTs after WinXP user deletion (Outloo

    > Something unexpected may be found....

    Indeed! We could recover all the PSTs! You saved us many hours of (probably unsuccessful) file recoverying.

    Thank you very much!
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