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2006-03-14, 12:43 #1
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- Jan 2001
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Word is not creating a normal.dot (Word 2003)
When creating a new toolbar and macro for a user, we noticed that, after closing and re-opening Word, the toolbar/macro was not there. We checked the File Locations in Tools - Options to be sure it was pointing to the correct normal.dot, but then found out that there was not a normal.dot in that location. As a matter of fact, we couldn't find a normal.dot anywhere on the c: drive (we do have our Windows folder settings to show hidden files/folders). We're not quite understanding how Word is not re-creating a normal.dot when it's closed and re-opened. If it did this (and we could find it) we could copy what we needed from an older, backed-up normal. How is Word running without a normal.dot to run from? How can we get Word to recreate a normal so we can start fresh? Help!
2006-03-14, 12:54 #2
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- Mar 2002
- Thanked 28 Times in 28 Posts
Re: Word is not creating a normal.dot (Word 2003)
When there is no Normal.dot, Word will run with the built-in settings until you change them. It might be a good idea to turn on "Prompt to save Normal.dot" in the Save tab of Tools | Options... - you'll be notified when Word tries to save changes to Normal.dot.
If Word never creates or saves Normal.dot even though you have changed something that ought to be stored there (toolbar customizations, styles, macros, ...), there might be an add-in interfering. Try the steps in Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word (97/2000),197827>Systematic Approach to Behavioral Problems in Word (97/2000)<!/post>.