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  1. #1
    5 Star Lounger
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    Deleting a print job

    Irksome, to say the least. I started printing a 37-page document yesterday on my HP PSC 1410v all-in-one printer but then decided to cancel the print job. No problem--it stopped. Today I was trying to print a different document, but the one I cancelled started printing. I've done the usual: gone to Printers and Faxes, selected the printer, and again cancelled/deleted the print job. I'm informed that it's deleting, but it never does. HP Help suggests the same process. I've tried half a dozen times with no results. I've unplugged the USB connection, powered on and off several times, but the job is never gone--only the seemingly frozen "Deleting" notation.

  2. #2
    Plutonium Lounger
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    Re: Deleting a print job

    When this has happened to me in the past, the only solution has been "Cancel all documents" from the Printer's Printer menu.

    StuartR

  3. #3
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    Re: Deleting a print job

    Did some digging at HP, and found this, which did the job:

    For Windows XP:
    Click Start and then Control Panel.
    Select Performance and Maintenance.
    Select Administrative Tools.
    Select Services.
    Select Print Spooler to open the properties window.
    Click Stop to stop the service. Once the service is stopped click Start to restart the service.
    Click OK to close the Print Spooler Properties window.

  4. #4
    Plutonium Lounger
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    Re: Deleting a print job

    I guess I probably do the same thing the "manual" way. Different printer (HP 970Cxi) but on rare occasion when a hangup rears its ugly head, my symptoms have been just like yours. Personally, I think it's a Windows problem that the printer can't fix. I've tended to go in to the spooler directory with Windows Explorer, after turning off the printer. If I delete files pending it has always cleared the problem for me. Not very "scientific" I know, but...

  5. #5
    Plutonium Lounger
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    Re: Deleting a print job

    You can save a few seconds by replacing these lines
    Click Start and then Control Panel.
    Select Performance and Maintenance.
    Select Administrative Tools.
    Select Services.

    with
    Start > Run > Services.msc > OK

    StuartR

  6. #6
    5 Star Lounger
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    Re: Deleting a print job

    Thanks. Fortunately, this hangup doesn't happen often, but when it does, your solution is good to know.

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