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Thread: PSP X Updates

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    Plutonium Lounger
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    PSP X Updates

    Please be aware that there are THREE updates on the Corel site for Paint Shop Pro X. ( Support Downloads ) However, after successfully running the first "patch" to 10.01 the second one for 10.02 crashed in attempting to find the original version 10 installer file. It's looking for an MSI file on CD which I don't have because I bought Version 10 by download (EXE) and don't have a CD. The patches evidently have to be installed in sequence because I then tried the one for 10.03 and it says I don't have the right product installed. Duh! I'm gonna try to get in touch with Corel.

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    Re: PSP X Updates

    I use the "UpDate Manager that comes several products. It has been on my machine for some time and works well.
    It currently has listings for Corel, Sony and Scansoft.

    It appears on the Start Menu as "Program Updates"
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    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: PSP X Updates

    Please let us know if you're able to get 10.01, 10.02 AND 10.03 installed in this manner, will ya, Dave.

    Edited: And I meant to add - please note that I purchased PSP 10 via download and don't have an MSI installer file either on CD or hard drive. I suppose if you have the CD the patch will work. BTW I tried both downloading, which I usually do for file retention sake, AND letting PSP itself install 10.02 and it fails each way, looking for the original MSI file.

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    Re: PSP X Updates

    Problem submitted to Corel a minute ago...

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    Re: PSP X Updates

    Al, in some cases you can extract the contents of a packaged EXE file using any capable UnZip tool.

    Is it possible that you can extract the MSI file from the original downloaded PSPX exe file? That might be a quick answer to your problem...

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    Re: PSP X Updates

    Yeah, I've tried to open it with WinZip and it balks.

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    Re: PSP X Updates

    A method I've used to get around this (Acrobat Reader comes to mind) is to run the installer, then find the place in the TEMP folder where all the extracted files got dumped. Then I can archive the setup package or just point the updater to that directory and get through the patching process.

    Not that it helps, but I find that an update demanding a potentially non-existant MSI file to be of exceptionally poor design.
    -Mark

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    Re: PSP X Updates

    Yes, It was updated (I think) last week.
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    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: PSP X Updates

    And the "Update Manager" shows it was March 7th!
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    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: PSP X Updates

    Good idea, Mark, I've done that trick in the past too. This is a typical Corel mess awright. Back when I bought Version 10 by download, they were distributing the wrong package and had to resend my order email with the correct download. Well, I'll have to wait for an email, for your suggestion didn't work either.

    I went to the original PSP X installer EXE and ran it. It was "nice" that it allowed me to choose the directory for the temp file storage and even had a box to un-check so it would stop the install at that point. So now I have a directory with all the files from the installer - CAB, setup.exe, <big>PSPX.MSI</big> (the file the dot-installer seems to be looking for) and so on. However, when I re-run the patch for 10.02 it fails again after I point it to the file IT IS looking for! (see attachment) I don't think I want to spend much more time on a dot-update, so I'm gonna wait...
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    Re: PSP X Updates

    Was there a PSPX.MSI file included in the first update? That may be what it's looking for, I suspect the versions are different.
    -Mark

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    Re: PSP X Updates

    Thanks for trying suggestions, Mark. Nope as you can see from the attached, the first patch, also an EXE containing these files. The 10.02 patch contains the same files with modified numbering of course. Corel's input page and the automated response I got says they will answer in 24 hours, so I'll see if they respond. I don't know why I'm the only one reporting this problem.
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    Re: PSP X Updates

    I had an interesting experience - I used the update that is within Corel PSP X dropdown list and it reported that there was an update and should it install or download? I chose install so it would be over and done with. It went about it's business and then popped up a message (which I didn't think to copy) that pretty much said that it couldn't finish the install because some files were open, should it try again? It didn't say to close the program, just that some files were in use! I'm glad I wasn't asleep this morning or I would have quit the install and wondered what the world the matter was. But I was quick enough to realize that <img src=/S/doh.gif border=0 alt=doh width=15 height=15> of course PSP was still open since I initiated the update from it's dropdown list so of course some files would be in use! So I quickly closed up the program, hit retry and it finished updating without a hitch. I don't think I have ever had that happen with a program before? Maybe because I usually choose to download patches instead of installing them? That decision comes from when I was still on dial-up and my connection was always flaky for large installs. I always figured I could start a download over but an install that gets stopped in the middle is usually a mess. Since I am on cable now, I very rarely have any problems with connectivity! <img src=/S/clapping.gif border=0 alt=clapping width=19 height=23> Anyway for what it is worth, that's my story!


    "Peace begins with a smile. "-- Mother Teresa

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    Plutonium Lounger
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    Re: PSP X Updates

    So, now you need to check your PSP About screen and see what level you're at, because that's exactly what happened to me on the 10.01 patch, even though I told it to download, rather than install. I was doing something in PSP when it popped up a window that said there is an update available. When I closed PSP (as you did) it finished the download and I went in to Windows Explorer and executed the patch. It was 10.01 and I wasn't yet aware that there are two more patches up there. I went to the Corel site just out of curiosity and found the 10.02 and 10.03 patches as well. That's when all my trouble started!

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    Re: PSP X Updates

    So, now you need to check your PSP About screen

    It says that I have version 10.03 so I believe that it downloaded all three patches at once. I did check to see where that pspx.msi might be. First I ran a search of my HD but it didn't turn up anything (hidden files/subfolders included). So I checked my original install disk and it is there (3.86MB) in the Paint Shop Pro X install folder. I didn't have to load the original install disk to complete the install - I just had to close the up program! So I am "good to go". Don't know it any of this helps you? Sure hope you hear from PSP Tech soon so they can straighten it out for you. <img src=/S/yep.gif border=0 alt=yep width=15 height=15>


    "Peace begins with a smile. "-- Mother Teresa

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