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  1. #1
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    Compact on close causes crash (2003 SP2)

    I
    Regards,
    Peter

  2. #2
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    Re: Compact on close causes crash (2003 SP2)

    Can you compact the database manually via Tools/... then manually close the database?

  3. #3
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    Re: Compact on close causes crash (2003 SP2)

    Nope, just compacting causes a crash. The Dbs are compacted though
    Regards,
    Peter

  4. #4
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    Re: Compact on close causes crash (2003 SP2)


  5. #5
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    Re: Compact on close causes crash (2003 SP2)

    Thanks Hans. How on earth did you know about that? You
    Regards,
    Peter

  6. #6
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    Re: Compact on close causes crash (2003 SP2)

    There is mention about halfway down the page that you need to contact MS Support to obtain the hotfix, or wait until the next service pack. Have you checked the Office update site?
    Regards,
    Rory

    Microsoft MVP - Excel

  7. #7
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    Re: Compact on close causes crash (2003 SP2)

    The MSKB article states
    <hr>To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

    http://support.microsoft.com/contactus/?ws=support<hr>
    So you'll have to call Microsoft on the phone.

  8. #8
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    Re: Compact on close causes crash (2003 SP2)

    Nothing on Office update.
    As for contacting MS support - Mon - Fri bus hours. It's 11:00pm Fri night here. So I just sit on my thumbs until Monday. Very frustrating.
    Regards,
    Peter

  9. #9
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    Re: Compact on close causes crash (2003 SP2)

    Thanks Hans.
    Problem is, I can't contact MS support until Monday morning - it's Fri night here.
    But I did have a big pre April Fools day laugh.
    Regards,
    Peter

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