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  1. #1
    2 Star Lounger
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    Product Update will not Open

    When opening Product Update the message "authenticode signature not found" is displayed. Among the suggested fixes are:
    --Read KBQ243787 (which when tried says I don't have access to it)
    --Download critical component installer (which when download says, during installation, that the downloaded version is older than the one I have)
    --Downgrade security level in MSIE (I lowered this to LOW with no effect--however, this worked for an earlier re-install).
    Any assistance to resolve this problem would be appreciated......

  2. #2
    ileacy
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    Re: Product Update will not Open

    Just checked using the <A target="_blank" HREF=http://search.microsoft.com/us/SearchMS25.asp>Search Wizard</A> with search key of "Q243787".

    Found KB article no problem.

  3. #3
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    Re: Product Update will not Open

    Thanks, Lockergnome Tech Specialist happened to also quote your referenced KB and this helped solve the problem....Thanks again for the response....

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