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  1. #1

    Contact names with suffix (2000 SR-1)

    I have many professionals in my Contact database/. When I enter their names I use the drop down entry form that has a place for a suffix such as PhD, CPA, etc. I have my address book set up to use Contacts as the source but the alpha sort by last name brings up all the CPA's or PhD's together. When I click on properties for a name and then close the properties dialog the name changes to the correct last name. If I then close the address book and then reopen it the name goes back to being sorted by the suffix. Is the problem with Contacts or Address Book. How can it be fixed? Thanks for any help.

  2. #2

    Re: Contact names with suffix (2000 SR-1)

    I understand that the suffix field is not the same as the surname, but I wonder you might not have specified the Last Name, First Name sort, and if this is affecting the sort behavior. The reason I mention this is that I found the option in an unexpected menu location. It's in Tools, E-Mail Accounts, View or Change Existing Directories of Address Books.


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