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  1. #1
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    File|Close (Word 2002)

    I've had a problem develop today when I choose File|Close (or the "X" control for the active documnet). The SaveAs dialog appears immediately, without my first being asked if I want to save the document. Once this beings happening in a Word session, any method of Close causes the SaveAs dialog to appear. Interestingly, if I choose File|Exit, all documents close without my being asked if I want to save any open document. Closing and re-started Word remedies this temporarily, as does, of course, rebooting. Any ideas?
    Thanks, Richard Barrett

  2. #2
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    Re: File|Close (Word 2002)

    My first guess would be that either the FileClose command has become hijacked by a macro of the same name, or that a Document_Close event procedure has become active.
    Does this happen in any kind of document, or only in documents based on a specific template?

  3. #3
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    Re: File|Close (Word 2002)

    There's no consistency to it, but I've not used any template other than normal. It doesn't always occur immediately after re-starting Word; sometimes it occurs after 1 or 2 documents, other times it's after 10 or 12 documents.

  4. #4
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    Re: File|Close (Word 2002)

    Do you have any global templates / add-ins? (See Tools | Templates And Add-Ins)

  5. #5
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    Re: File|Close (Word 2002)

    Yes, there are a couple global templates, but nothing that hasn't been there for a long time. The situation I've described behaves as if the "Do you want to save changes?" dialog has appeared, and Yes has been chosen. Once I name the file in the Save dialog, the document closes immediately. I'll move my files to another PC and see if the problem follows me.

  6. #6
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    Re: File|Close (Word 2002)

    You can also try disabling / removing the global templates for a while to see if the problem stays away.

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