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  1. #1
    New Lounger
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    File Download problem with XP & Internet Explorer

    Hello

    I have a very strange problem and my local support group has not been able to find a solution. Hopefully this won't be too long but I will try to give all the details.

    I have a web page provided by my bank where I go to download .txt files. The page displays a list of files that are available for download, I select one and then click a button to transfer the file.

    On a Windows 2000 machine a dialogue box comes up asking if I want to Open, Save or Cancel the operation. I can then click on save, and the dialogue box comes up to select the location and save the file. The filename box is populated with the name that the bank assigned to the file. Once the file is saved the File Download complete box is displayed and I can open the file (automatically uses Notepad).

    On a Windows XP computer the browser automatically opens the txt files in another browser window, but not the way they are formatted in the original file. All the spaces and line feeds are removed. To view the original we need to right click and View Source, but the file name is lost when I try to save the file.

    If I was doing this all myself it would be okay but several other users are involved and the instructions for dealing with this get long and convoluted.

    So far we have made the following settings on Internet Explorer on the Windows XP machines:
    In Internet Options, Security tab, Internet Custom Level the option for File Downloads is enabled.
    In Internet Options, Advanced tab, Browsing the option for Notify when Downloads complete is checked.

    When I download a .csv file everything works like it does on Windows 2000. But .txt files still open in another html window. We have also checked the settings for .txt files on Windows Explorer, Folder Options, File Types. TXT files are set to open with Notepad.

    All workstations are using Internet Explorer 6.0.

    I need some expert help here. Is there a registry tweak that I can make to get this to work the way it does in 2000? It seems like this is a Windows XP issue, not Internet Explorer which is why I am posting this here but I am not sure.

    Thanks in Advance

  2. #2
    Silver Lounger
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    Re: File Download problem with XP & Internet Explorer

    Try to contact your bank webserver administrator and report the problem.

    For now you can use workaround: right-click a link to the text file on the webpage and from pop-up menu select "Save Target As..."

  3. #3
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    Re: File Download problem with XP & Internet Explorer

    What is your default program when opening a TXT file from Windows Explorer?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  4. #4
    Plutonium Lounger
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    Re: File Download problem with XP & Internet Explo

    Dave:

    <hr>We have also checked the settings for .txt files on Windows Explorer, Folder Options, File Types. TXT files are set to open with Notepad. <hr>

  5. #5
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    Re: File Download problem with XP & Internet Explo

    <img src=/S/blush.gif border=0 alt=blush width=15 height=15> missed that.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  6. #6
    Uranium Lounger viking33's Avatar
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    Re: File Download problem with XP & Internet Explorer

    Are you using Outlook Express?
    If so, go to Tools>Options>Read and check "read all messages in plain text".
    Worth a shot.
    BOB
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  7. #7
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    Re: File Download problem with XP & Internet Explorer

    With Windows Explorer, Folder Options, File Types. TXT files Advanced try checking the 'Confirm open after download' box.

    Joe
    Joe

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