Results 1 to 7 of 7
  1. #1
    5 Star Lounger
    Join Date
    Dec 2000
    Location
    Calgary, Alberta, Canada
    Posts
    818
    Thanks
    6
    Thanked 1 Time in 1 Post

    Blue Screen etc.

    Every once in a while, I get a Blue screen (of death? <img src=/S/devil.gif border=0 alt=devil width=15 height=15> ) with a message saying that "Windows has been shut down...", or I get a message box saying "that the system has recovered from a serious error..." When I send the error report to Microsoft, I get a reply that I should go to the Intel site and download something called the <font color=blue> "Intel Application Accelerator RAID Edition (iastor.sys)"</font color=blue> This also happens on my wife's machine -- the only difference is that her machine is running Windows XP (home editio) and mine is running the Professional Edition of XP

    Not being a real techy kinda guy, I am very leary of downloading anything let alone allow it to execute on my PC, unless I know exactly what it is doing ot going to do. Any insight, help or assistance that any one can provide is greatly appreciated. <img src=/S/thankyou.gif border=0 alt=thankyou width=40 height=15> <img src=/S/compute.gif border=0 alt=compute width=40 height=20>

    Ron M <img src=/S/smile.gif border=0 alt=smile width=15 height=15> <img src=/S/smile.gif border=0 alt=smile width=15 height=15> <img src=/S/frown.gif border=0 alt=frown width=15 height=15>

  2. #2
    Uranium Lounger viking33's Avatar
    Join Date
    Jun 2002
    Location
    Cape Cod, Massachusetts, USA
    Posts
    6,308
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Blue Screen etc.

    Ron,
    The Intel accelerator is an application used on motherboards that have Intel chipsets installed. If you need the RAID version or not is another question. Usually, RAID arrays are used on servers but CAN be used in home systems. I have the Intel chipsets on my MB but only use the 32 bit version without RAID.
    The surest way to determine what version you need is to go to the website of the motherboard manufacturer for the particulars for that exact MB. For example, I have a Gigabyte MB and at the page for my board, it lists the Intel AA needed and offers to supply it via download.

    if you click on Start>programs>accessories>system tools>system Information, it should give you the details of the type and model of MB you have in your machine(s). Use that information to find your MB at the manufacturers site.
    BOB
    http://lounge.windowssecrets.com/S/flags/USA.gif http://lounge.windowssecrets.com/S/f...sachusetts.gif


    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  3. #3
    Uranium Lounger
    Join Date
    Mar 2001
    Location
    New Jersey
    Posts
    6,684
    Thanks
    1
    Thanked 11 Times in 11 Posts

    Re: Blue Screen etc.

    Take a look here for some info on that download and a link to test your PC to see if it supports the RAID technology that this is intended for.

    A bit more information about your hardware configuration would help us to assist you as well.
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  4. #4
    5 Star Lounger
    Join Date
    Dec 2000
    Location
    Calgary, Alberta, Canada
    Posts
    818
    Thanks
    6
    Thanked 1 Time in 1 Post

    Re: Blue Screen etc.

    Bob and Doc, thanks for the info <img src=/S/thankyou.gif border=0 alt=thankyou width=40 height=15>. I went with the<font color=blue> "Start>Programs...System Information</font color=blue> but now I am more confused <img src=/S/confused.gif border=0 alt=confused width=15 height=20> as I also went to the Intel site and downloaded their <font color=blue>Chip Utility </font color=blue>. Not being techie, I can understand some of it and the rest is ??? I cannot find a category that tells me anything about the manufacturer of the motherboard. I will tell you that this is Dell Dimension 8400 running Windows XP version 5.1.2600 running an Intel processor as the main brains. I am not sure if this helps. Let me know if there is other information you need.

    Ron M

  5. #5
    Silver Lounger
    Join Date
    Apr 2001
    Location
    New York, New York, USA
    Posts
    2,328
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Blue Screen etc.

    Your drivers download webpage:

    http://support.dell.com/support/downloads/...=WW1&osl=EN

    It is strongly recommended to install only drivers approved by Dell and/or Microsoft.

    To troubleshoot your computer, start from Device Manager.
    To open Device Manager, click Start | Run, type DEVMGMT.MSC and hit Enter; or open System Properties (from Control Panel or right-clicking My Computer icon on the desktop), click Hardware tab and then Device Manager button.
    Do you see any devices with problems (yellow or red signs)? Download and install the latest drivers for such devices.

  6. #6
    5 Star Lounger
    Join Date
    Dec 2000
    Location
    Calgary, Alberta, Canada
    Posts
    818
    Thanks
    6
    Thanked 1 Time in 1 Post

    Re: Blue Screen etc.

    kaplinb...Thanks for the insight. I ran DEVMGMT.MSC and got the whole list of all the device drivers and everything else(?). I did not see anything with red or yellow signs with them. The question then is...what next? <img src=/S/compute.gif border=0 alt=compute width=40 height=20> I will go to the Dell site and see what that can do for me. Thanks. <img src=/S/compute.gif border=0 alt=compute width=40 height=20>

    Ron M <img src=/S/smile.gif border=0 alt=smile width=15 height=15> <img src=/S/smile.gif border=0 alt=smile width=15 height=15> <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

  7. #7
    Uranium Lounger
    Join Date
    Mar 2001
    Location
    New Jersey
    Posts
    6,684
    Thanks
    1
    Thanked 11 Times in 11 Posts

    Re: Blue Screen etc.

    Ron,

    I think that you will find your answer and the necessary download here. This is a chipset issue.
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •