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  1. #1
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    Keyboard failure?

    This morning at bootup, the process stopped--a blinking cursor on the monitor. Subsequent boots were the same. F2/startup, after pausing 3-4 minutes, showed "keyboard failure," as did the event log. Ahah, replace the batteries on the wireless keyboard and mouse and check all connections. Reboot--same problem. Switch keyboard and mouse. No change. Each time I'm finally able to boot after going into the startup menu and exiting. Did a system restore. Ran the anti-virus program, various spyware programs--no problems other than a couple of tracking cookies. Put the computer into hibernation and came back after dinner to find it shut down! Booted and had to run through the same tedious procedure described above. Device manager shows no keyboard problems. CPU usage is normal. The problem doesn't really seem to be a keyboard failure because I'm typing this post right now, again after all the contortions. I'm at a loss.

  2. #2
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    Re: Keyboard failure?

    Is your computer keeping current time? Having to going into the BIOS setup menu each time is typical symptom of the BIOS losing its settings. If your computer (motherboard) is pushing 3 years, I'd replace the battery - they are typically only a $1 or so in the camera department of your local discount store - or Radio Shack. Actually, batteries do go bad - I'd replace even if under 3 years just to eliminate that as a possible cause. Make sure you totally unplug the PC to remove all standby voltages and put a sock over it! Your hand, that is, before touching the battery to prevent skin oil contamination.

    You said you tried another keyboard - was that of the same type? That is, if using a USB, try a PS/2.
    Bill (AFE7Ret)
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    Heat is the bane of all electronics!

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  3. #3
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    Re: Keyboard failure?

    Bill,

    Thanks for your input. The computer is keeping precise time and is about 1 1/2 years old. The first keyboard was USB; the one I'm now using is PS/2.

    This morning while I was gone, my son booted it, and he said it completed the booting after 20 minutes. I'm going to dig into the startup programs and see if there's anything suspicious there.

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    Re: Keyboard failure?

    Well, I should have elaborated on the time issue by asking if the time is still correct after the system has been turned off for some time - like over night?

    20 minutes is certainly too long. Do you have any mapped networked drives? Does it take forever if booting into safe mode? You could try shutting down and unplugging the PC, then remove all extra drives, network connections, USB devices, all but one memory stick - in other words, down to the bare minimums, and power up and see what happens.

    I might suggest you run through my canned text for cleaning out your system to see if there is something more than your own scans looked for.

    Process Explorer is an excellent program to see what is running - it is a very enhanced Task Manager - and its free - always a good thing.

    MemTest86+ is great for testing RAM. It must be installed and run from a bootable floppy or CD.
    Bill (AFE7Ret)
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    Heat is the bane of all electronics!

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  5. #5
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    Re: Keyboard failure?

    Startup programs showed nothing suspicious--I used What's Running and Startup Applications List . Before I shut down and remove all the hardware devices, I'll try the safe mode tomorrow. (Also, no mapped networked drives, and time was accurate after the computer was shut down overnight).

  6. #6
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    Re: Keyboard failure?

    Hmmm this is an odd one. What's Running instead of Process Explorer is fine. I've used that too.

    Nothing else in Device Manager shows up with yellow or red marks?

    What version of Windows are you running?

    How much free disk space do you have and has your drive been defragged recently. I have seen where a crowded disk dogs the page file during bootups (as well as while running). If you need to run defrag, make sure you run CrapCleaner or manually purge your system of temp files first - no use attempting to defrag with 1000s of temporary Internet files on there. Running defrag will also optimize the prefetch. Note that CrapCleaner has an excellent Registry Cleaner (called Issues) that might be worth a try. As always back up the Registry before making changes (CCleaner provides that opportunity).

    If File and Printer sharing is enable, try it disabled. I would try disconnecting the network cable before removing other hardware too.

    I have also seen odd cases of slow boots caused when the last file accessed by Windows Explorer was on a removable drive or disk (CD, memory stick, floppy, USB drive - or network drive) - you might try going to My Computer and open up an Explorer session on C drive. Similar delays have occurred when Word last accessed a drive no long present. Okay, I'm fishing now, but slow boots are hard to troubleshoot and very often it is caused by nothing obvious.
    Bill (AFE7Ret)
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    Heat is the bane of all electronics!

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  7. #7
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    Re: Keyboard failure?

    Solved--I think. I hope.

    I recalled that I had used True Image to back up to an external Maxtor drive and had not disconnected it. This problem had happened before, so I've been hesitant in backing up. What happens is that the computer tries to boot from the external drive, in spite of my BIOS boot set up, taking a significant amount of time--I forgot that was a earlier problem. I've shut down and rebooted several times with no problem. Now the issue is with True Image or Maxtor, both of which I'll have to explore. I want to regularly back up my drive, but if this problem keeps coming up, I'll have to find another way of backing up.

    Thanks for all your help.

    Dennis

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    Re: Keyboard failure?

    No problem - glad you got it figured out - most of the way anyway. Check your boot.ini file.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    Heat is the bane of all electronics!

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  9. #9
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    Re: Keyboard failure?

    You are NOT alone. I have a Seagate 300GB external USB drive. When ON and I boot, the system "hangs" on one of the "black" screens. But if I boot with it OFF no problems.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  10. #10
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    Re: Keyboard failure?

    Do you know if the problem is a common one? Or if there are any workarounds other than having the drive off?

  11. #11
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    Re: Keyboard failure?

    NO, and NO.
    I do not know if it is common.
    No, the only work around is to remember to turn it off. That said, I can do a "Reboot" with no problems, but a complete shut down and the a clean start, that is when I have the issue.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  12. #12
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    Re: Keyboard failure?

    I give you this only as a reference point, since Dave said HE has a Seagate. Initially I was thinking maybe your problem is the Maxtor, but now I don't know. I have a Seagate External Drive USB Device Hard drive (100.03 GB) -- drive 4 on my Dell and don't have any problems during boot or otherwise. My BIOS is set to CD, then primary hard drive and I don't experience any delays.

    I use the USB drive specifically for TrueImage backups and have booted from the TI boot CD as well with no problems seeing the drive. I know I'm not helping, just throwing more data on the fire. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

    (PS the bolded text is clipped from Belarc's output.)

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