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  1. #1
    Lounger
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    Aladdin Env/Lbl add on (SBME 2006)

    I upgraded to Small Business Management Edition 2006 and bought Aladdin Env/Lbl 6.0 pro addon and it will not work.
    Get "Show Wizard Error 4" when i try to register it. and now get "Aladdins_COM add in error: The add in has fired an exception error OLE 800A01A8"

  2. #2
    Uranium Lounger
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    Dec 2000
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    Salt Lake City, Utah, USA
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    Re: Aladdin Env/Lbl add on (SBME 2006)

    You may want to start in the vendor FAQ, I see they have some comments about reenabling the add-in's on this FAQ page; if that doesn't help, look around the support pages and email their tech support link on that same page.
    -John ... I float in liquid gardens
    UTC -7ąDS

  3. #3
    Lounger
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    Re: Aladdin Env/Lbl add on (SBME 2006)

    John
    I have been on that page and have sent an e-mail to their Tech people but no response. I know they are in New Zealand and are a day ahead. (Does that mean they should respond before I request?) i have tried to uninstall and reinstall, not much on their basic FAQs.

  4. #4
    Uranium Lounger
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    Re: Aladdin Env/Lbl add on (SBME 2006)

    > I know they are in New Zealand and are a day ahead

    They may be busy shearing sheep. <img src=/S/grin.gif border=0 alt=grin width=15 height=15> Did you try the support forums? Unless there's another Lounger with experience with the product, you may be on your own.
    -John ... I float in liquid gardens
    UTC -7ąDS

  5. #5
    Lounger
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    Re: Aladdin Env/Lbl add on (SBME 2006)

    I did get a qualifying question from Aladdin so I believe we will be working on a solution. I did go to there tech chat line but could not find a incident that was close to mine and had trouble posting. I will see how this goes directly with them especially since they are a day ahead it should go quick. Ha ha.

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