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  1. #1
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    Only Header/Footer Preview and Print (IE 5.50)

    In a computer lab setting, one machine is unable to print or preview any content.

    The footer is displaying the following: file://c:windowstemptriOHBCL.htm while I am posting this. As I display other web pages the letters in all caps change, but the rest stays the same.

    The printer is an HP LaserJet5P and I have made sure the drivers are updated. Windows 98 is the OS. I recently upgraded to XP Enterprise Edition, but I believe I was having this problem before the upgrade. ( I can't remember exactly when I noticed it being a problem). The other machines in the lab preview and print fine. They have not upgraded to XP yet.

    Any ideas? TIA.
    egghead

  2. #2
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    Re: Only Header/Footer Preview and Print (IE 5.50)

    Does this occur if you attempt to print this page?

    the only thing I can think of is the frames options in the print dialog window, but here, there aren't any frames...

    Lastly, what version of 5.5 do you have? If I recall correctly, there were huge issues with the original release of 5.5, many of it's problems were corrected in SP1. If not already using version 5.50.4522.1800, you might consider upgrading.

    Hope this helps!
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  3. #3
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    Re: Only Header/Footer Preview and Print (IE 5.50)

    I'm looking at your post again.. is this machine connected to the internet?

    If your info looks like the following in File, Page Setup:
    Header: &w&bPage &p of &P
    Footer: &u&b&d
    Than your header/footer are displaying the correct information, and your browser is trying to print a local page on the C:Temp directory. (one which may not contain data...)

    If all else fails, perhaps you can rename or delete this file?
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  4. #4
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    Re: Only Header/Footer Preview and Print (IE 5.50)

    The printed copy is the same as the preview--the weird footer, the date, but no content. The header doesn't have the title on the left margin, either. Just the page (which always shows "1 of 1" ).

    The lab has version 5.504134.0600 so I will try upgrading the machine with the problem and see if that helps. I have heard so many negative things about ALL the versions that I haven't been interested in upgrading. Fortunately, I have not had many problems with 5.50.
    egghead

  5. #5
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    Re: Only Header/Footer Preview and Print (IE 5.50)

    The machine is connected to the Internet through a LAN.

    Try to delete that file, you think?
    egghead

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    Re: Only Header/Footer Preview and Print (IE 5.50)

    I think a lot of the bad rap about 5.5 is fluff.. I have yet to experience anything adverse as a result of using it.. but I wouldn't feel comfortable running the initial version, do an upgrade to 5.5SP1, i'm sure that'll take care of the problem... Sure beats re-imaging it, eh? <img src=/S/grin.gif border=0 alt=grin width=15 height=15>
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  7. #7
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    Re: Only Header/Footer Preview and Print (IE 5.50)

    Hmm.. maybe just move it...
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  8. #8
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    Re: Only Header/Footer Preview and Print (IE 5.50)

    Moving the temp file did not do it, but upgrading to SP1 did. Thanks for the help! <img src=/S/joy.gif border=0 alt=joy width=23 height=23>
    egghead

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