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  1. #1
    Platinum Lounger
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    Re: Norton LiveUpdate

    You could try the Norton Removal Tool from the Symantec website? Note that you must be in IE to use it.

    John
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  2. #2
    3 Star Lounger baumgrenze's Avatar
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    Norton LiveUpdate

    (Edited by HansV to make URL clickable - see <!help=19>Help 19<!/help>)

    I am running Win98 SE2 on an aging OptiPlex GX200.

    Some time ago I abandoned NAV and replaced it with Avast, which appears to be doing a good job.

    I did some probing today and discovered that Symantec's LiveUpdate is still on my machine and according to its log dutifully running every day, concluding that "LiveUpdate did not find any new updates for the given products." When I sought to uninstall it using Add/Remove Programs it threw up a warning that it detected Symantec programs which it could be updating (although it has not in months). I do have it set for 'interactive mode' so it should not be doing any updating without telling me. I have an ancient copy of WinFax Pro (which is not 'complete' because it came in one of those wonderful Norton bundle boxes) and a copy of NortonGhost (which I've tried to use a few times, but I have too many drives that look similar in its command line interface for me to feel comfortable with it.

    Should I just bull my way past the warning and uninstall LiveUpdate, or do I need to go through the Registry cleanup using RegSeeker? See:

    http://forums.pcpitstop.com/lofiversion/in...php/t92234.html
    Baumgrenze
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  3. #3
    Uranium Lounger
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    Re: Norton LiveUpdate

    If you are not using, and have no intention of using, the 2 Symantec products installed on your system, I'd recommend uninstalling them first and then uninstalling Live Update. Using Add/Remove Programs, of course. There shouldn't be any problems removing these programs, but if you do encounter problems, the link John provided will take you to Norton's Removal Tool, and that should resolve any uninstall problems.
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  4. #4
    4 Star Lounger
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    Re: Norton LiveUpdate

    I totally and completly agree with Doc.

    One follow on thought based on my experience with Norton products. Even if you intend to keep the other two products, consider:

    1. <LI>Remove ALL Norton Products with Add/Remove tool.
      <LI>Re-boot the computer.
      <LI>Clean any "residual" Norton directories (program filessymantec, WindowsApplication DataSymantec, and Program FilesCommon FilesSymantec Shared).
      <LI>Use a registry cleaning tool.
      <LI>Re-Boot the computer.
      <LI>Re-Instal the Norton products you want to keep.
    The Add/Remove (even Symantec's and/or Symantec's Uninstall Programs), do not remove ALL references from the hard drive and registry. For reasons to long to go into here, this is good and bad. However, I have found the above procedure works well enough.

    Note: The above presumes you still have the capability to re-install the Norton Products you want to keep.
    Scott

  5. #5
    Uranium Lounger viking33's Avatar
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    Re: Norton LiveUpdate

    Norton Live Update is a separate and distinct program from the other Norton products. It's in a separate folder and location from NAV and all others.

    If you no longer have any SymantecNorton programs running, you can safely delete the entire LU folder and as John said, also use the Removal tool to get any residual things off your machine.
    BOB
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