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  1. #1
    Star Lounger
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    Repeating Junk Entries (2003)

    I get three message in my Junk mail folder again and again. I delete them and the next time I go into Outlook they reappear. They can also multiply. I ran an AVG Anti-virus scan, an Ad-Aware scan and a Spybot scan but it doesn't seem to help. One tech person suggested that this was a corrupted file somewhere rather than a virus / worm and I should re-install Outlook. I couldn't find anything on the Microsoft Knowledgebase. Does anyone have any info on this?

    Thanks!

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Repeating Junk Entries (2003)

    Are they exactly the same 3 messages? Sometimes the communication between Outlook and the POP server is imperfect and the fact that you already downloaded the message fails to be properly recorded somewhere. There are a few different programs that let you view your mail on the server and delete it there. MailWasher is one oriented toward cleaning out spam, but there are a few others whose names I forget that have been mentioned here before. Of course, if you have webmail access to the server, you could check that way.

  3. #3
    Star Lounger
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    Re: Repeating Junk Entries (2003)

    Thank you, apparently this was the problem. I went into the hosting e-mail site and deleted the messages in the mail box. Have not received these messages since.

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