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  1. #1
    Bronze Lounger
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    Wierd Insert Picture Problem (Office 2003)

    While helping a lady with inserting a file (an attachment) into an Outlook message I ran on to a wierd problem. It opened up an Insert File dialog box and it then hung up, i.e. all we got was the hour glass that never went away. Upon closing it a message popped up saying that it could not open Word! Why would it be attempting to open Word in the first place? Furthermore, after fiddling around with this I closed Outllok and then attempted to reopen it, but it wouldn't open. I had to restart the computer. I can't account for these problems and perhaps the answer is to reinstall Outlook?

    It just occurred to me that perhaps she has Word set up as her email editor, and that's why it was trying to open Word. Perhaps if she reverted to the default editor this problem might go away.

  2. #2
    Plutonium Lounger
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    Re: Wierd Insert Picture Problem (Office 2003)

    Yes, my first recommendation would be to see if Word is set as e-mail editor, and if so, to turn it off.

  3. #3
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    Re: Wierd Insert Picture Problem (Office 2003)

    Hi Hans,

    I've emailed the lady with your advice and I'll post the results when I hear from her.

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Wierd Insert Picture Problem (Office 2003)

    One other bit of advice: always save the message (as a draft, Ctrl+s) before using Insert>File, Insert>Picture or File>Print.

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