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  1. #1
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    blocked emails (Windows XP home)

    A general question about email "security" What is it that actually keeps a computer from receiving emails containing movie clips, photos, music clips, and such.
    A friend of mine has the exact same computer and OS as me, but doesn't know what his settings and other inside stuff is about. I'm trying to explore which parts of the machine rule his email operation.
    We both have DSL, and as far as I can determine, the same "medium" security settings that are considered default. Almost every time I send him something other than plain email text, or a basic
    jpg picture, he reports that he couldn't "get it"..... What should he check, or what settings are doing this to his email reception? Hope this makes some sense, and thanks for past help.

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    Uranium Lounger viking33's Avatar
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    Re: blocked emails (Windows XP home)

    You might have him check OE>Tools>Options>Read and make sure that the box "Read all messages in plain text" is NOT checked.
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  3. #3
    Super Moderator jscher2000's Avatar
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    Re: blocked emails (Windows XP home)

    He doesn't get the message or the attachments are blocked?

    Does he use spam filtering software that might be junking your messages somewhere?

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    Re: blocked emails (Windows XP home)

    He gets a notice, I guess like a place-holder, that the email was received, but the image (s) are not therre, and there doesn't seem to be any explanation why not.
    I had him check to make sure the box about text only, and it was not checked.
    Also, he sometimes gets some attached .jpgs from some emails, but it's not consistant. He can receive some from across country, but not receive some from cross-town....confusing.
    Could it be the Norton Security settings that are blocking things?? I know nohting about Norton - I have AVG, and don't have these problems.

  5. #5
    Super Moderator jscher2000's Avatar
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    Re: blocked emails (Windows XP home)

    It has been too long since I used OE. (In Outlook, blocked images generate a little "click to retrieve images" message, so it is obvious what needs to be done.)

  6. #6
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    Re: blocked emails (Windows XP home)

    Has your friend checked Tools/Options/Security tab to see how it may be marked? I have unchecked the box "Do not allow attachments to be saved or opened that could potentially be a virus." Remember I am counting on my virus checker to catch evil things and I also never open anything that comes from an unrecognized source.

    The second place that I have left unchecked is: "Block images and other external content in HTML email". I want to be able to see what my message says - pictures, etc., when I open it - again trusting that my virus checker is doing its job! This works fine for me. <img src=/S/yep.gif border=0 alt=yep width=15 height=15>


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