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  1. #1
    2 Star Lounger
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    E-mail envelope not working (2000)

    Please help I'm using office 2000 when I click on the e-mail envelope this message appears.

    "Word could not load the e-mail envelope. This could be caused by a network connection problem or a problem with your office installation."

    I have used the office repair from the cd and have done office updates. I have an internet connection which is working

    Thanks you

  2. #2
    Plutonium Lounger
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    Re: E-mail envelope not working (2000)

    Does the problem also occur if you start Outlook before you start Word? If not, use this as a workaround.
    If the problem still occurs, see if You receive a "Word could not load the e-mail envelope" error message when you send mail from Office 2000 programs applies to your situation.
    You don't happen to have Outlook 2002 or 2003, do you? You can only send mail from Word 2000 etc. if you use Outlook 2000.

  3. #3
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    Re: E-mail envelope not working (2000)

    I am running office 2000 with outlook 2003, what are ork tools

  4. #4
    Plutonium Lounger
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    Re: E-mail envelope not working (2000)

    ORK = Office Resource Kit. But the cause of your problem is the combination of Office 2000 with Outlook 2003. They won't work together: you can't use the Mail Envelope or File | Send To from Office 2000 apps if you have Outlook 2003. Instead, save your document to disk, and attach it to a new e-mail from within Outlook.

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