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  1. #1
    Star Lounger
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    Outlook - Format of email messages (2003)

    When I send a formatted message - e.g. copying message text rI created in MS Word, or when I format the text in Outlook (my email format is HTML in Outlook )- some users get "messed up text - tables not aligned etc.)
    How can I send some formatted text from Outlook and be sure that all users will be seeing the text as I have sent it??

  2. #2
    Plutonium Lounger
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    Re: Outlook - Format of email messages (2003)

    You probably don't want to hear this, but I'd send a Word document as attachment, or a PDF file.

  3. #3
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    Re: Outlook - Format of email messages (2003)

    You're right - I want to have the body of the message have some formatting - especially columns/tabs/a table that works. I do receive alot of formatted emails but I am not sure how they are created/sent.

    Can I set the mail format to HTML or RTF to accomplish this?? I am actually helping someone else solve this problem and i don't have examples of the email addresses that did not work to be able to test the different options. Also I think I read somewhere, something about using MS Publisher to send newsletters. Can you shed any more light on this?? Thanks.

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Outlook - Format of email messages (2003)

    The problem is the "be sure" part. Different mail programs and security filters almost guarantee that in a good sized sampling, at least one recipient will run into issues. When you consider differences in fonts, printer drivers, Internet Explorer settings (which percolate through to Outlook's rendering of HTML), it's pretty miraculous that not all formatted messages look like a mess. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

  5. #5
    Super Moderator jscher2000's Avatar
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    Re: Outlook - Format of email messages (2003)

    MS Outlook can read either HTML or RTF. However, MS Exchange may alter RTF to HTML when sending, or vice versa. This decision is made by the administrator. MS Outlook Express, and most other mail programs, may have difficulty with RTF, particularly if there are attachments (the infamous winmail.dat problem).

  6. #6
    Plutonium Lounger
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    Re: Outlook - Format of email messages (2003)

    If all recipients use Outlook, results should be OK, but recipients using other e-mail clients may well see something different than you intended.

    I have no experience with using Publisher to send e-mails

  7. #7
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    Re: Outlook - Format of email messages (2003)

    thanks all - one more question -Can I attach an email message to this post so i can show you an example of what i mean by a formatted email (for example I have one from career builders), but I don't know how to attach an email. Thanks.

  8. #8
    Plutonium Lounger
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    Re: Outlook - Format of email messages (2003)

    You cannot attach an e-mail directly, but you can zip it and attach the zip file. To save a message from Outlook, use File | Save As...

  9. #9
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    Re: Outlook - Format of email messages (2003)

    Here is an example of a formatted email I received. I am attaching the zipped file.

  10. #10
    Plutonium Lounger
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    Re: Outlook - Format of email messages (2003)

    I don't think such e-mails are created using Outlook or Word. I fired up Publisher, and it appears to be able to create attractive-looking e-mails, so you could try that. Publisher comes with a large number of templates you can choose from, and of course you can tweak the result. Check the result by sending a test e-mail to yourself, and pay special attention to legibility of text (some fonts become muddy). Then send a test e-mail to some colleagues, friends or relatives, preferably using various e-mail clients, to see how it looks to them.

  11. #11
    Star Lounger
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    Re: Outlook - Format of email messages (2003)

    Hans - thanks - will try Publisher!!

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