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  1. #1
    4 Star Lounger
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    Cursor Only in Safe Mode

    Friend called me yesterday, said her cursor had disappeared. Brought the PC home to investigate. In Normal mode, no cursor. In Safe Mode, it's there. When I checked Device Manager in Normal mode, there is an error on the PS/2 port, saying because Windows is unable to load the file vmouse.VXD, it can't load the drivers for the mouse, and that I need to rerun Windows Setup to fix this. I'm going to call her later to see if she even HAS a WinME installation CD, but for now I'm wondering about her mouse. Someone gave her a Logitech optical mouse with a USB plug. She was running it with a USB-PS/2 adapter. No Logitech software installed. If she has the software for the mouse (or if I can find it online) and we plug the mouse into a USB port, will this "bypass" the problem? Or is that vmouse.VXD file needed no matter what kind of mouse you're running?

  2. #2
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    Re: Cursor Only in Safe Mode

    As I understand the problem: Same mouse (USB-> PS2 Adapter) was used in Normal Mode (Error) and Safe Mode (No Error).

    You do not mention what, if anything has changed on the computer, or if the ocmuter had a problem right before this error happened.

    Check out "Windows Cannot Load the File [vmouse.vxd]" Mouse Error Message Displayed by Device Manager by Microsoft to see if this solves your problem.

    As a general rule, normal OS drivers should be able to use the PS2 attached mouse (or USB -> PS2 connector) unless you want "Special Features" of the mouse (ex 5 button mouse programmed to speciafic functions). As for plugging the USB Mouse directly into the USB port, this should work. You may get a request for the installation disk or driver disk if USB Device is not found in WinME drivers already loaded on the system
    Scott

  3. #3
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    Re: Cursor Only in Safe Mode

    Scott,

    >> As I understand the problem: Same mouse (USB-> PS2 Adapter) was used in Normal Mode (Error) and Safe Mode (No Error). <<

    Right.

    >> You do not mention what, if anything has changed on the computer, or if the ocmuter had a problem right before this error happened. <<

    The owner insists the PC was working fine Thursday when she went to bed, and was having this problem as soon as she sat down to the PC on Friday <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    >> Check out "Windows Cannot Load the File [vmouse.vxd]" Mouse Error Message Displayed by Device Manager by Microsoft to see if this solves your problem. <<

    When I followed this link and opened the system.ini file, and found garbage at the beginning of the file, I thought you had the answer, but editing the file to remove the garbage didn't help.

    >> As a general rule, normal OS drivers should be able to use the PS2 attached mouse (or USB -> PS2 connector) unless you want "Special Features" of the mouse (ex 5 button mouse programmed to speciafic functions). As for plugging the USB Mouse directly into the USB port, this should work. You may get a request for the installation disk or driver disk if USB Device is not found in WinME drivers already loaded on the system <<

    Strangely enough the PC didn't react at all when I plugged the mouse into the USB port. I finally got it working by doing a Selective Startup in MSCONFIG, then installing the Logitech mouse software. Now under a Normal boot, everything is working OK.

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