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  1. #1
    3 Star Lounger
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    Excel unable to type anything! (2003(11.8012.8036)sp2)

    Help!

    We have a user that has come into our office with his Laptop and is unable to enter any data into Excel and as I've just been informed Word too. Apparently he was using the Laptop on the train some 15 minutes ago without any problem. As yet we can't work out what's going on. Further, he can't choose a new workbook or word document either, although he can open an existing document (but not edit).

    Any thoughts?

    Cheers,

    Niven

  2. #2
    Plutonium Lounger
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    Re: Excel unable to type anything! (2003(11.8012.8036)sp2)

    If the problem occurs in Word and in Excel, it might be broader. Can the user edit text in Notepad? And in Wordpad?

  3. #3
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    Re: Excel unable to type anything! (2003(11.8012.8036)sp2)

    Hans,

    Much broader indeed! This is a new Laptop with Office installed by the user and it turns out he needed to register his copy Office within 30 days of installation. The 30 day time limit expired between leaving the train and coming into the office. Thus Office is locked up.

    He is now in discussion with PC World as to unlocking it.

    Cheers,

    Niven

  4. #4
    Plutonium Lounger
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    Re: Excel unable to type anything! (2003(11.8012.8036)sp2)

    Ahh, that explains it... Thanks for letting us know.

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