Results 1 to 4 of 4
  1. #1
    4 Star Lounger
    Join Date
    Jun 2001
    Posts
    531
    Thanks
    0
    Thanked 0 Times in 0 Posts

    error message regarding dot.normal file (97)

    when I open word97 I

  2. #2
    4 Star Lounger
    Join Date
    Jun 2001
    Posts
    531
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: error message regarding dot.normal file (97)

    when I do the above & click ok, a blank file opens, & then I open whatever file I want from the file/open menu. When I close this new file, I get the error message

  3. #3
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Los Angeles Area, California, USA
    Posts
    7,453
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: error message regarding dot.normal file (97)

    One possibility is that you have some temp files or even a second normal.dot.

    1. Click the taskbar & press F3.
    2. Make sure your primary hard drive & inlcude subfolders is checked.
    3. Type in normal.dot & see if you have more than one. If so, keep the one in the template folder & rename the other.
    4. Search for *.tmp,~*.w?? & delete all these temp files (with Word closed).

    I'd also look in the startup folder to see if an add-in or other template is making modifications to normal.dot. Also, check your hard drive with an up to date virus checker.

    If you're getting a message when double-clicking a file, a similar message appears if the file associations are incorrect. For this you would open Windows Explorer/View/Options/File Types & scroll to Microsoft Word Document.

    Select it & select Open in the dialog box. Then click Edit.

    For application used to perform action, it should be
    <pre>"C:Program FilesMicrosoft OfficeOfficewinword.exe" /n</pre>


    Use DDE should be checked.
    DDE Message should be:
    [REM _DDE_Direct][FileOpen("%1")]

    Application: Winword
    Topic: System

    Hope this helps. Let us know what worked.

  4. #4
    Platinum Lounger
    Join Date
    Feb 2001
    Location
    Yilgarn region of Toronto, Ontario
    Posts
    5,453
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: error message regarding dot.normal file (97)

    > 1. Click the taskbar & press F3.

    This is worthy of a post in Win95!

    Thanks!!!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •